How Do I STOP Adobe Pop-Ups?

[icanopit]

I run Adobe Acrobat (as administrator) from my Desktop.

Acrobat displays a list of recent files.

I open one of the files in the list.

When the file opens, I get a pop-up "See new Acrobat features".

I open my Preferences> General> 'Messages from/to Adobe' and uncheck 'Show me messages when I launch Adobe Acrobat'.

I click 'OK'.
This closes the 'Preferences' page.

I close the file I opened earlier.

I close Adobe Acrobat.

Test
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I run Adobe Acrobat (as administrator) from my Desktop.

Acrobat displays a list of recent files.

I open the file I used above and the pop-up re-appears.

I open my Preferences> General> 'Messages from/to Adobe' and
the 'Show me messages when I launch Adobe Acrobat' is checked (even though I unchecked it as above).

My Questions!
************
WHY is the 'Show me messages when I launch Adobe Acrobat' being re-checked between opening, closing and re-opening the file?

Additionally, my mouse wheel is tempoarily disabled.

[Meenakshi Negi]

Hi icanopit,

Thank you for reaching out.

If you have disabled the option, it should be like that after relaunching the application. As the settings reset, try  reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html. 

Check if that makes any changes.

Regarding your other issue, please confirm if this happens only when using Acrobat. 

Check if reinstalling the application helps.

Let us know how it goes.

Thanks,

Meenakshi

[icanopit]

Can't download. Getting a 404 error.

[icanopit]

I eventually got a successful download.

In the Preferences>General the window does not open 'full screen'.

I had to move the window up to the top of my screen where I could uncheck 'Show me messages...'.

My mouse wheel was disabled, so I had to use the 'slider' control on the right side to gain access to the 'Accept' button.

I re-started and the pop-ups did not re-appear, and the Preferences>General>Show me messages... was still unchecked.

BUT my mouse wheel was still disabled...

So, half a solution.

[russelle72537429]

I tried the uninstall and the clean and the reinstall and STILL I cannot get the checkbox to remain UNCHECKED. WTH? Very annoying.

[jeffm36365886]

I am also having this problem and can't get the dont show messages checkbox to stay unchecked. How can I solve this as having to click off popups all day long. 

[Garett36910431u4eo]

I get the pop up anytime I open anyting with an adobe print plugin. So like everything! Browsers, Office programs, Design Programs, It is beyond frustrating!

[Garett36910431u4eo]

Update: Found the culprit; not adobe. Sorry.

[alyska]

...so what was the culprit???

[Brock298799619e82]

dang you got stuckup... hope you figure it out.

[alyska]

.it stopped a while ago!!! How annoying

[KeithPoole]

Lucky!

I ended up solving it by replacing Acrobat with Foxit. 100% better 

[Chris Tettamanti · Accepted solution]

Found a fix on another thread.  

1) Close out all instances of Acrobat

2) Right-click on the icon for Acrobat on your desktop

3) Click on "Properties" (it may be under "show more options")

4) Click on the "Compatibility" tab

5) Uncheck the "Run this program in compatibility mode for: Windows 8" box in "Compatibility mode"

6) Click "ok" at the bottom

7) Go back to a PDF file and click on "Edit > Preferences > General > Uncheck the Show me messages when I launch Adobe Acrobat

8) Click "ok" at the bottom

That should do it.  Done!

[S. S]

Hi @Chris Tettamanti,

Hope you are doing well. 

Thanks for writing what worked for you.

Marking this as a correct statement for future users to use as a reference.

Regards,
Souvik.

[Short-Sweet_LJG]

THANK YOU! This has relieved my frustation. 

[defaultl2dcn3pi5o8u]

I had issues with blue popups for every sort of acrobat feature getting in the way- signatures, sharing, comments -- slowed me down, so I went back to the 2020 "Classic" Acrobat Pro based on a suggestion from another forum user and I couldn't be happier.

I did this only after going through all support steps and sharing technical data with Adobe.

[Brian35364971525z]

tech support is useless. i still get this problem even after reverting to the previous version. 

[323159323346]

Adobe doesn't want to make your life easier. I have gone through all the registry settings that control this and turned off all the popups and I am still getting them. They happen about 3-4 seconds after a PDF is opened, so if I am scrolling or printing a document, it interrupts whatever task I am in the middle of. Do this 10-20 times a day, and it becomes a major PITA.

[defaultpq5soueio44m]

Seriously. I mean Adobe shut up, get out of the way and let me use the software we are paying for. Stop trying to be helpful. It is not helpful it is annoying. If you want me to recommend your product, make it easy to turn these annoying tips off.

[Tim6263]

I've just gone 'back' to the free Reader 2020 via  - https://prodesigntools.com/acrobat-dc-2020-direct-download-links.html - thanks so much for this comment!!

[Tim6263]

Despite a day or two of using Reader 2020 & all my efforts at preventing auto updates, Adobe still did it.  So I've uninstalled for the last time & switched to Foxit.  You are your own worst enemy Adobe.  I hope you have some means of tracking these forums & learning from it.  Jumping on the AI band wagon & trying to foist unwarranted, unnecessary and impossible to opt out of intrusion on users is utterly unacceptable and deplorable.

[Tapper]

I need these pop up notifications about using Acrobat features TO STOP. It interrupts my work all the time. See screenshot of one as example. 

[fumblerooskie]

Adobe is all about sharing. They want you to share. 🙄

[JR Boulay]

Try to revert to the Classic UI: https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-in...
Consider the "new Acrobat" as a beta version, many features are still missing or half-implemented.

[J. M. S.]

I get these popups all the time with classic UI.

It seems like Acrobat tends to forget its settings.