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GDI_GDI
Participant
March 18, 2023
Question

How do i turn off adobe cloud for acrobat?

  • March 18, 2023
  • 2 replies
  • 1123 views

Adobe is about to lose our entire company including our parent company of 2000 licenses.  They updated the app and now the send via email without uploading to the cloud is gone.  We cannot upload to the cloud as the documents are classified.   Help.

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    2 replies

    Bernd Alheit
    Community Expert
    Community Expert
    March 18, 2023

    Don't activate the option "Attach a Link":

    ls_rbls
    Community Expert
    Community Expert
    March 18, 2023

    Hi @GDI_GDI ,

     

    You or the representative in charge at the parent company (whoever was responsible for the licenses purchase) must create and submit a support case through Adobe Customer Enterprise Support as soon as possible.

     

    Use the links referencred below: 

     

     

    See also the Enterprise Admin Guide:

     

     

    In particular, the section that I am posting for you below is part of the admin guide and it describes how to administer and manage user- profiles to remove users from a product: