Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
11

How do I uninstall McAfee Security Scan Plus?

Community Beginner ,
May 27, 2022 May 27, 2022

How do I uninstall the McAfee Security Scan Plus software Adobe Acrobat DC installed without my permission on Windows 10?

 

The Uninstall option is grayed out in Windows Settings -> Apps & Features. McAfee keeps popping up telling me I have a "potential" security threat and won't tell me what it is and directs me to the McAfee website to purchase it. Seems like a marketing scam to me. I don't appreciate Adobe doing this. 

Carlos2463214010rx_0-1653674052322.pngexpand image

TOPICS
Install update and subscribe to Acrobat
53.4K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
New Here ,
Jul 28, 2022 Jul 28, 2022

I too had this problem and after reading several complex solutions that included multiple reoboots and manually editing the Windows registry, I stumbled across this simple solution:

 

1) In the search bar next to the Windows icon, type in 'mcafee' (yes, lower case).

2) A list of your apps should come up, but under a file tree different than the standard uninstall control panel.

3) Click on Mcafee Security Scan Plus, and the uninstall button should magically appear.

4) Click uninstall, and the program should now be removed.

5) Finally, go back to the search bar and again type 'mcafee' - a shortcut remains which can now be removed as well.

 

Hope this works for you too!

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 01, 2024 Apr 01, 2024

The key here is to use "TAB".  I was frustrated with not able to see the uninstall button in that tiny window for a long time.  Hit TAB and voila, uninstall and done. 

What's the deal with the tiny window?

I think that McAfee is intentionally doing this to people so they have to buy their app out of frustration.  I don't know what else they would do after you use their program to get you hooked.  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 28, 2022 Jul 28, 2022

I too had this problem and after reading several complex solutions that included multiple reoboots and manually editing the Windows registry, I stumbled across this simple solution:

 

1) In the search bar next to the Windows icon, type in 'mcafee' (yes, lower case).

2) A list of your apps should come up, but under a file tree different than the standard uninstall control panel.

3) Click on Mcafee Security Scan Plus, and the uninstall button should magically appear.

4) Click uninstall, and the program should now be removed.

5) Finally, go back to the search bar and again type 'mcafee' - a shortcut remains which can now be removed as well.

 

Hope this works for you too!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 18, 2022 Aug 18, 2022

Thank you very much. Your simple but hard to find solution worked for me. There are lots of programs offered on the web to solve this problem but I believed the medications would be worse than the disease. The unwanted McAfee program poured into my system while downloading Adobe Acrobat. I lost hours trying to get help from Adobe chats without success. I was a loyal Adobe Premiere customer until this incident. I will now move away from all Adobe products. I am now making my first tutorial to use the free version of Da Vinci Resolve  Editor from Blackmagic

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 02, 2022 Sep 02, 2022

Thank you, worked a treat, so simple right lol and only spent 20mins tops looking for this solution but read a few curly ones. Gotta love the blackhole of the internet. Uninstall Mcafee Security Scan 2.pngexpand image

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 24, 2022 Sep 24, 2022

Thanks a lot. It worked fine for me.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 23, 2023 Jan 23, 2023

Thank you so much! It worked, though McAfee made several attemots to persuade me to stay. I too object to Adobe foistiung this on my without asking. 

Catherine

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 07, 2023 Feb 07, 2023

No file tree appears when typing 'mcafee' in Search on Windows 11.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Feb 08, 2023 Feb 08, 2023

This was the perfect solution to remove McAfee.  Thank you.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 30, 2023 Mar 30, 2023

Super!!!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 15, 2023 Apr 15, 2023

point 3)  RIGHT clight on Mcafee and select unistall ]windows 11]

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 11, 2023 May 11, 2023

Fantastic - the Windows 11 fix was what I needed! Thank you 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 26, 2022 Aug 26, 2022

Thanks much, this work very simply.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 30, 2022 Sep 30, 2022

Worked for me too.

I've been burned by Adobe before with auto install, just forgot. I hope Adobe is using the money it received for this wisely. It's a frustration for its customers.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 24, 2023 Apr 24, 2023

Many thanks! Works like a charm!

TH Khor

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 26, 2023 Apr 26, 2023

I am having the same issue and will be trying the ideas suggested herein.  But I'm using my Reply to add my voice in complaint to Adobe.  I'm a longtime user of Reader and I prefer it even to my company-furnished speciality PDF software - I use Reader in concert w/ those.  I've installed it many times, but only this most recent time on a new computer in 2023 did I get stuck by this MacAfee trap.  Perhaps I inadvertenly toggled on the MacAfee option during Reader download - I don't thinks so (and wouldn't do so on purpose) but can't rule out. However, I do find in Googling that sometimes I see the MacAfee option on the Reader download page, and sometimes not (?).  More importantly, MacAfee actively resists efforst to uninstall - so far I can't prevent period pop-up messages even after my uninstall.  Beyond that, MacAfee is also now email blasting me without an Unsubscribe option.  Not sure why reputable Adobe would partner with the unprofessional and reckless MacAfee; MacAfee's unwanted security software is the *only* malware on my computer - sigh.  Please, Adobe, make MacAfee furnish a 100% removal tool right there on your Reader download page.  Thank you.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 23, 2024 Jan 23, 2024

I've finally found the easiest way to uninstall this garbage McAfee Security Scan Plus, when the small screen popped out, press then you'll see the uninstall.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2024 Feb 24, 2024

Hi thanks for this - but when the small popup appears, I can't get to the uninstall button...can't scroll down.  the only things accessible are to close out or to minimize.  can you explain "when the small screen popped out, press...."  -- press what?

this is so infuriating!!! 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 22, 2024 May 22, 2024

I rebooted my computer in safe mode and it allowed me to uninstall it in safe mode. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2024 Feb 24, 2024

this is all I can see on the popup. thank you for any info!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 13, 2024 May 13, 2024

The only way I could uninstall the program was to use Wise Uninstaller and use the Force Uninstall option.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 17, 2024 Jun 17, 2024

PDFGear is a great alternative to adobe scamming you into installing malware like mcafee. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2024 Jun 20, 2024

uninstall a McAfee Security Plan

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 26, 2025 Feb 26, 2025
LATEST

I just came from this post : https://community.adobe.com/t5/acrobat-discussions/why-on-earth-is-mcafee-being-installed-when-i-att...

I really can't believe that Adon are shovelliong this sihte out with Reader.  It's been proven to be malware.

I'll be finding an alternative to Adobe Reader now and have completley lost my trust in Adobe.

I registered to simply make this comment - so annoyed right now.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines