Copy link to clipboard
Copied
How do I uninstall the McAfee Security Scan Plus software Adobe Acrobat DC installed without my permission on Windows 10?
The Uninstall option is grayed out in Windows Settings -> Apps & Features. McAfee keeps popping up telling me I have a "potential" security threat and won't tell me what it is and directs me to the McAfee website to purchase it. Seems like a marketing scam to me. I don't appreciate Adobe doing this.
Copy link to clipboard
Copied
I too had this problem and after reading several complex solutions that included multiple reoboots and manually editing the Windows registry, I stumbled across this simple solution:
1) In the search bar next to the Windows icon, type in 'mcafee' (yes, lower case).
2) A list of your apps should come up, but under a file tree different than the standard uninstall control panel.
3) Click on Mcafee Security Scan Plus, and the uninstall button should magically appear.
4) Click uninstall, and the program should now be removed.
5) Finally, go back to the search bar and again type 'mcafee' - a shortcut remains which can now be removed as well.
Hope this works for you too!
Copy link to clipboard
Copied
Hi @calivision,
Hope you are doing well. Sorry for your experience with downloading Reader.
Acrobat Reader is a free application. Could you tell us about the charge you are referring to?
If you have a paid subscription, you should receive an option to download the application directly in the purchase acknowledgement email.
Apart from this, you can also download the installer without the add-ons from here: https://adobe.ly/3TDvw8r
Hope this helps.
Regards,
Souvik.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now