Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


How do I use Adobe Acrobat Pro Desktop software in conjunction with Adobe account?

Guest
Feb 27, 2018 Feb 27, 2018

Copy link to clipboard

Copied

I purchased the desktop version software of Acrobat Pro 2017 and installed it to my computer. The product is registered under my account and I am signed in while viewing documents, but none of the tools that come with Pro are accessible. I am not sure what else I need to do.

TOPICS
Install update and subscribe to Acrobat

Views

173

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Feb 28, 2018 Feb 28, 2018
acrobat reader is free.  you can read pdf's with it but you can't do much editing.if you really purchased something, check your account to see what you purchased, https://accounts.adobe.com and then attach a screenshot showing what that is.

Likes

Translate

Translate
Adobe Community Professional ,
Feb 27, 2018 Feb 27, 2018

Copy link to clipboard

Copied

open your acrobat > click help > about acrobat and take a screenshot > embed the screenshot by responding at adobe.com, not via email.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Feb 28, 2018 Feb 28, 2018

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 28, 2018 Feb 28, 2018

Copy link to clipboard

Copied

You must use Adobe Acrobat, not Acrobat Reader.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 28, 2018 Feb 28, 2018

Copy link to clipboard

Copied

acrobat reader is free.  you can read pdf's with it but you can't do much editing.

if you really purchased something, check your account to see what you purchased, https://accounts.adobe.com and then attach a screenshot showing what that is.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 26, 2021 Jul 26, 2021

Copy link to clipboard

Copied

LATEST

I am having the same issue

 

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines