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11ccharris
Inspiring
November 29, 2019
Question

How do you install an old version of Adobe DC on CC 2020?

  • November 29, 2019
  • 1 reply
  • 484 views

Hello,

 

Ever since my computer automatically updated my Adobe CC software, I have been having problems. Specifically with Adobe DC which always displays 'Please wait while document is prepared for reading' and never loads.  How can I install a previous version?

 

 

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1 reply

Legend
November 29, 2019

By Adobe DC do you mean Adobe Acrobat Pro DC? Unlike all the other apps, installing old versions is very difficult and time consuming. Instead, I suggest you turn off an option described here: https://helpx.adobe.com/acrobat/kb/message-content-preparation-progress-opening.html

11ccharris
Inspiring
November 29, 2019

Correct, Adobe Acrobat Pro DC. I'll try this. Thank you