How do you remove the Blue Line, Date and Name from Your Signature Blocks?

Forum|Forum|3 years ago
August 25, 2022
3 replies
5675 views

I am the Admin and I'm the only Admin for our entire company. I had difficulty finding the "Account Settings" in years previous and once again it has disappeared. I have followed all instructions and yet can only get Personal Preferences with no option to access the Signature Preferences and uncheck the blue line information. We don't want blue line or dates for anyone in our organization. Please advise.

Security digital signatures and esignatures

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M

mlcrandallAuthor

Participant

Amal,

Respectfully, I am the only Admin and am always logged in as Admin. This feature is not available to Admins. I'm happy to have you log into my computer and show you what happens. As you can see from the thread many people have this issue. I have the option to manage team from my document cloud, but am unable to reach this direct page.

Please advise.

MICHELE RANDALL
[Personal details removed by moderator: Please do not share your personal information on public platform]
Upcoming out of office:
Sept 1st through 6th

Meenakshi_Negi

Legend

Hi Michelle,

Please try the following steps:

1. Open the link acrobat.adobe.com and sign in with your Adobe ID.

2. Click on your profile icon at the top right corner and select Settings.

3. Check if you get the E-signing settings option in the settings window. If yes, select the Edit settings hyperlink.

Share the screenshot of the window with the options you receive.

Thanks,

Meenakshi

M

mlcrandallAuthor

Participant

Hello, I am having the same issue, and see the same options included in the screenshot above. Has this been resolved?

Jacob, it appears they have changed the interface. If you have eSign capabilities, you can follow steps 1 to 3 above, then in the new window you should be in Account Settings/Signature preferences. Simply uncheck the box next to "use well-formatted signatures and initials".