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LauraFig
Inspiring
December 20, 2017
Answered

How to add an email link to a PDF

When I try to add an email link to a PDF, it sends the PDF. I don't want to send the PDF, I just want to open an email, ideally with a specific subject line.

 

Thanks,

Laura

    Bernd Alheit
    Bernd AlheitCorrect answer
    Community Expert
    December 20, 2017

    Thanks very much for confirming my syntax!

    Under "Link Properties" my only choices for link type are "Visible Rectangle" and "Invisible Rectangle." Under Highlight style, the choices are only for borders. Please see the attached screen shots.


    Look at "Line Style".

    View reply

    21 replies

    kikiriley535
    Participant
    July 27, 2020

    Hello - this thread is very helpful. I'm creating a fillable form that I would like customers to submit from my website. I was able to get the email hyperlink to work. But is this the best method to use for me to receive the fillable PDF from customers in an email? 

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      DwightOC
      Participant
      January 15, 2021

      Hello, Along these threads, I am finding that a mailto:name@company.com when added per the PDF link instructions, works fine on viewing the PDF from a deskptop platform also when simply sending the PDF to myself to preview functions, but when sent via an app like Constant Contact, doesn't weork on ios mobile devices. Could someone please help me? I need to resolve this quickly.

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        damianb_
        damianb_
        Known Participant
        April 17, 2020

        How is 'Look at "Line Style" an answer? Is there any reason you couldn't expand on this?

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          cnerie
          Participant
          December 8, 2018

          it kept referencing a totally different email address.  We realized that the & symbol was not compatible with our email branding.  Thank you!!

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          cnerie
          Participant
          December 6, 2018

          I am in need of help, I am trying to insert an email address with custom subject, however, it seems the link continues breaking

          I am using

          mailto:e&m_amr@domain.com?subject=customsubject.

          It seems that it is not accepting the & and _ symbols.  I appreciate your guidance!

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          try67
          Community Expert
          try67Community Expert
          Community Expert
          December 6, 2018

          Works fine for me... What happens when you try to use it?

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          try67
          Community Expert
          try67Community Expert
          Community Expert
          December 20, 2017

          How are you adding this email link? What action are you using in it?

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          LauraFigAuthor
          Inspiring
          December 20, 2017

          edit PDF, add/edit web or document link; under link properties, choosing submit a form, for the ink URL mailto:email@ddress, export format; just kept default options but tried others, but all included an attachment.

          Again, I want to create an email without the PDF or other attachment, and with a particular subject line.

          Thanks,

          Laura

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            try67
            Community Expert
            try67Community Expert
            Community Expert
            December 20, 2017

            Use an "open a web page" action instead of "submit form"...

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