How to change Annual Subscription to monthly

New Here ,
Aug 04, 2022 Aug 04, 2022

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I took Adobe Acrobat Pro for the Annual plan, and paid monthly now am not using this service how can i change my annual subscription to monthy?

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Adobe Community Professional ,
Aug 04, 2022 Aug 04, 2022

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Let me move this to the Account, Payment, & Plan forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

 

For information on how to change your subscription plan, see: https://helpx.adobe.com/manage-account/using/change-plan.html

 

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Adobe Community Professional ,
Aug 04, 2022 Aug 04, 2022

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Do you mean an annual plan with monthly payments, or an actual one month at a time plan?

 

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/... - links and pictures

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Adobe Community Professional ,
Aug 04, 2022 Aug 04, 2022

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Acrobat DC is not available on 1 month terms. Sorry.  Acrobat is a 12 month commitment.  Cancelling early incurs a 50% penalty fee.  To avoid penalty fees, wait until your 12th month to cancel. 

https://account.adobe.com/plans

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Aug 05, 2022 Aug 05, 2022

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That's not true. You can subscribe to it on a monthly basis and cancel at any point. It's more expensive than the annual subscription, of course. Here are the options for subscribing to Acrobat Pro DC, from Adobe's website:

 

try67_0-1659717783206.png

 

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Adobe Community Professional ,
Aug 05, 2022 Aug 05, 2022

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quote

That's not true.


By @try67

=======

This is from the Acrobat home page.  No other term options are listed except annual.

https://www.adobe.com/acrobat.html

 

image.png

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Aug 05, 2022 Aug 05, 2022

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Hit "Buy now."

You'll see the "Monthly" option there for $24.99/month.

It's more expensive per month, but cancelable at any time without an early termination fee.

 

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Adobe Community Professional ,
Aug 05, 2022 Aug 05, 2022

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It's badly worded. What is meant there is that for that price an annual commitment is required, not that that's the only option to get it...

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Adobe Community Professional ,
Aug 05, 2022 Aug 05, 2022

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Ambiguity reigns, I guess.  I stand corrected. 

 

Adobe offers a monthly lease option for some products/bundles but not others.  If community professionals can't get it right, how are customers supposed to make sense of it? 😕

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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