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I have just purchased docusign but the new option doesn't come up, only the trial account and it was the same for Globalsign. You can see in the screenshot that it says Digital ID issued by Docusign Test Trial. I no longer have the test trial. I have a proper paid docusign account.
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Hi Tech-nol,
Thank you for reaching out.
As per your description, you wish to change the name "DocuSign Test Trial DSA CA" shows for "Issued by" in the screenshot. It is a name that you use/select while creating a self-signed Digital ID in the Acrobat/ Reader.
To change the name, please use the following steps:
That will update the name shows for "Issued by" in the Digital ID.
Hope the information helps.
Let us know if you have any questions or need any help.
Regards,
Meenakshi
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Hi Tech-nol,
Thank you for reaching out.
As per your description, you wish to change the name "DocuSign Test Trial DSA CA" shows for "Issued by" in the screenshot. It is a name that you use/select while creating a self-signed Digital ID in the Acrobat/ Reader.
To change the name, please use the following steps:
That will update the name shows for "Issued by" in the Digital ID.
Hope the information helps.
Let us know if you have any questions or need any help.
Regards,
Meenakshi
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