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How to correct error: incorrect password, when trying to Sign a pdf?

New Here ,
Jan 09, 2017 Jan 09, 2017

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I have adobe x standard. trying to place electronic signature but receive an Error message - "Incorrect password."  have Windows computerE

How do I correct error message, incorrect password, when trying to place electronic signature in pdf?

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Security digital signatures and esignatures

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Adobe Employee ,
Feb 08, 2017 Feb 08, 2017

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Hi alanl12188648, 

If you have forgotten the password. Sadly, there isn't much that can be done.

You may create a new digital Id to sign a document: https://helpx.adobe.com/acrobat/using/digital-ids.html

-Tariq Dar.

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New Here ,
Jan 21, 2022 Jan 21, 2022

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That didn't answer the question.

I am also dealing with this. The password is correct. Yet it says it is not.

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Explorer ,
Nov 25, 2022 Nov 25, 2022

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Exactly. Correct password, says it's not.

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New Here ,
Apr 25, 2024 Apr 25, 2024

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I have faced the same problem, I generated a key pair with a password but when I tried to sign the document (or add the certificate as default), Adobe Acrobat said that the password was incorrect, I have checked many times this password (using Keystore Explorer or Windows build-in services) and all correct.

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New Here ,
Apr 25, 2024 Apr 25, 2024

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As a variant, I can advise adding your key to the Windows key store via "certificates import Wizard" and then it will be available in the default list of certificates for sign.

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New Here ,
May 06, 2024 May 06, 2024

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I am having the same problem as described above. Can you tell me, how this workaround you mentioned works?
I imported my Certificate + key into windows Key store, then it also shows up in adobe for import but i do not know how to use it for signing?

BR

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