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New Participant
January 9, 2017
Question

How to correct error: incorrect password, when trying to Sign a pdf?

  • January 9, 2017
  • 2 replies
  • 7338 views

I have adobe x standard. trying to place electronic signature but receive an Error message - "Incorrect password."  have Windows computerE

How do I correct error message, incorrect password, when trying to place electronic signature in pdf?

2 replies

New Participant
April 25, 2024

As a variant, I can advise adding your key to the Windows key store via "certificates import Wizard" and then it will be available in the default list of certificates for sign.

New Participant
May 6, 2024

I am having the same problem as described above. Can you tell me, how this workaround you mentioned works?
I imported my Certificate + key into windows Key store, then it also shows up in adobe for import but i do not know how to use it for signing?

BR

New Participant
November 7, 2024

I dont know if your problem was solved since then, but I just had the same thing happen and it worked when I closed out the file and opened it again. 

Community Manager
February 8, 2017

Hi alanl12188648, 

If you have forgotten the password. Sadly, there isn't much that can be done.

You may create a new digital Id to sign a document: https://helpx.adobe.com/acrobat/using/digital-ids.html

-Tariq Dar.

New Participant
January 21, 2022

That didn't answer the question.

I am also dealing with this. The password is correct. Yet it says it is not.

lancelot21
Participating Frequently
November 25, 2022

Exactly. Correct password, says it's not.