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Participant
November 4, 2024
Question

How to create templates that will allow you to collect signatures in real time without emailing

  • November 4, 2024
  • 1 reply
  • 751 views

Hello, 

 

I was wondering how you can create fillable templates that will also allow you to collect signatures when you pull them up in real time without having to email them to a recipient. I added the signature fields to the template but when I click on the field when I use the template it defaults to the name being typed. Can you help troubleshoot? 

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1 reply

Thom Parker
Community Expert
Community Expert
November 5, 2024

Explain what you mean by "fillable templates".   And also how you expect to "collect signatures" without emailing the recipient.

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
Participant
November 5, 2024

Hello..... Thom 

 

The population of clients my organization serves are incarcerated so they can not access emails hence why I am trying to figure out why my fillable template is not gathering signatures despite me adding the field. In adobe you have the option to create templates to reuse so I would like support with figuring out why the signature field is only typing out the signature rather than drawing or capturing an e-signature. I hope this "clarifies" things for you. 

Thom Parker
Community Expert
Community Expert
November 5, 2024

That clears up  things some.

I assume that by "Adobe" you mean Acrobat Professional?

By "Template", do you mean an "Adobe  Web form" or an "Adobe Sign form"?

So do you physically hand a client a tablet so they can enter a signature? If not then how do they access your template?

And when they do access it, on what type of device are they using and what application is it viewed in?

 

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often