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Participant
January 8, 2024
Answered

How to delete adobe pdf printer permanently

  • January 8, 2024
  • 3 replies
  • 3920 views

Hi

 

"Adobe PDF Printer" doesn't work properly in our citrix-environment.

So we decided to uninstall the printer. Unfortunately, the printer is reinstalled after each update of Adobe Acrobat.

 

Any chance, to prevent the printer, to be installed?

 

Thanks in advance.

 

BR Manuel

Correct answer Vienna-Life0101

Hi @ls_rbls 

 

thank you for your response.

We created now a GPO, which deletes the Printer "Adobe PDF Printer".

 

I'll try to disable automatic updates from Adobe Acrobat. This could be good enough in our case. So we will install them manually, if needed. Thank you for your assistance.

3 replies

Participant
September 1, 2024

Having similar issue - after manual delete of "Adobe PDF" the Suite re-installs it every time I let it update one of the apps.

 

It's annoying, because adobe'ish PDF's are too heavy, wrongly representing www pages and therefore its useless. Well below PDF24.

 

Stil, Adobe thinks its very nice to squeeze this garbage into users PCs without their permission. Shame on Adobe.

Vienna-Life0101AuthorCorrect answer
Participant
January 11, 2024

Hi @ls_rbls 

 

thank you for your response.

We created now a GPO, which deletes the Printer "Adobe PDF Printer".

 

I'll try to disable automatic updates from Adobe Acrobat. This could be good enough in our case. So we will install them manually, if needed. Thank you for your assistance.

ls_rbls
Community Expert
Community Expert
January 11, 2024

You're welcome.

ls_rbls
Community Expert
Community Expert
January 9, 2024

++ EDITED REPLY

 

Hi @Vienna-Life0101 ,

 

I am not sure what method are you using to uninstall that Acrobat feature.

 

It would make more sense to me to just change the default printing device, which should have its own "Print to PDF" option.

 

For the purpose of printing to PDF, Acrobat respects whichever  the default printing device is set at the operating system level.

 

That being the case, the users shouldn't have to manually select a printer manually at printing time.

 

But in your particular case, since citrix environments vary considerably between business organizations, it is hard to tell what could be wrong.

 

If you can share more information about your OS, Citrix  and Adobe Acrobat versions that would be helpful.

 

Also, If I am not mistaken, uninstalling that feature of Acrobat is the incorrect procedure since it is not really a printer driver, but  more of a virtual printing device driver that is bundled with the Acrobat Pro software.

 

If using the Xenapp, you may have to consult the Xenapp support forums for your particular case.

 

See if the discussion below can offer some insights as a first troubleshooting step:

 

 

In addition, your current Acrobat version that was customized and deployed  on your master  image  may need to be customized with updates disabled.

 

This procedure is documented in the following guide:

 

 

Last, you may want to consider if the problem also correlates to incorrect configurations.

 

For example, newer versions of Acrobat Pro are part of the Creative Cloud Suite. In which case, other issues may arise when activating a customized version of the newer Acrobat software on older Microsoft Windows servers versions that are still managing  32-bit installations of Acrobat (but I may be wrong, just guessing).