• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
2

How to disable AdobeResourceSynchronizer?

Community Beginner ,
Mar 17, 2011 Mar 17, 2011

Copy link to clipboard

Copied

Hi. I'm using Acrobat X Pro and I often see a process AdobeResourceSynchronizer consumes 80~90% of CPU power and doesn't finish even after 30 minutes. My question is, is there any way to disable this process? I have already removed AdobeResourceSynchronizer from my login item but it appears again. Also I didn't use any shared review or tracker.

Thank you for your help in advance.

Thanks,

Jong

TOPICS
General troubleshooting

Views

151.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Community Beginner ,
Oct 01, 2018 Oct 01, 2018

Copy link to clipboard

Copied

LATEST

After 6-8 months of that pop up finally the fix: mac OS Mojave // installed the newest version. IT HAS STOPPED......... Thank you apple!

View solution in original post

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 14, 2011 Jul 14, 2011

Copy link to clipboard

Copied

Thanks for answer!

A problem though, when I press ctrl + single click I dont get up the "Show Package Contents." I dont know why I dont get up this as a option, just "copy" "delete", "show folder above" etc..

I had to install adobe reader again to find the AdobeReader.app...

Then I have to reeboot or is it any other solution? 😕

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 14, 2011 Jul 14, 2011

Copy link to clipboard

Copied

You need to be Ctrl-Clicking (or Right-Click) on the application itself, not the Adobe Reader folder. Done right it should look like this

Picture 2.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 14, 2011 Jul 14, 2011

Copy link to clipboard

Copied

The instructions you are attempting to follow involve erasing the AdobeResourceSynchronizer app included inside the Acrobat or Reader app, using for this either the Finder or the Terminal app.

In my case what worked is different, it is based only on setting preferences. It is for Acrobat X Pro, but I imagine things are identical for Reader X:

- In System Preferences, select Accounts then your account in the column that appears on the left. Click on the Login Items tab, and make sure AdobeResourceSynchronizer isn't in the list below. If it is, select it then click on the - button below.

- In Acrobat or Reader, go to the Preferences in the Acrobat or Reader menu. Select Tracker in the column on the left. Make sure that "Automatically Check for New Comments and Form Data" is set to Never.

That was it for me! AdobeResourceSynchronizer came back once after this, possibly after applying an Acrobat update. So I redid the above, and it never came back (that was about 3 months ago).

Here is as a screenshot how the Tracker pref looks in my case.

Hope this works for you.

Capture d’écran 2011-07-14 à 19.09.38.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Aug 12, 2011 Aug 12, 2011

Copy link to clipboard

Copied

I have been getting this exact same prob since I first installed Photoshop Elements a couple of weeks ago. First, I found all the  log files that begin with AUX in private/var/log/asl/ and trashed them. But I had to force empty the trash to destroy them.

I also took away the AdobeResourceSynchronizer from my log-in items (I didn't even put it there myself).

Then I thought I was OK but doing a clone today I discovered that Carbon Copy Cloner was once again cloning THOUSANDS of new Adobe prefs files, all in folders with each folder bearing the date.

So I trashed them all AGAIN and once again finding AdobeResourceSynchronizer had sneaked back into my log-in items, I trashed that again too.

Then again I force-emptied the trash.

And guess what? Two seconds later, AdobeResourceSynchronizer was back in my log-in items and had already created a new folder with about 10 of those prefs files in it.

WHAT IS UP WITH THIS, ADOBE?

Now I have located AdobeResourceSynchronizer and completely deleted it from my system. I actually found TWO copies of it !!! 

The best way to find all this stuff (on a Mac) is not with Spotlight because Spotlight won't go into the  dark. You need EasyFind, which is FREE and which will go everywhere on your drive and will find invisible stuff too. Just be careful what you trash.

And how to empty the trash when you get that stupid message "cannot empty the trash because XXX is in use? I use Main Menu, which I paid for a while ago and which they want me to pay for AGAIN if I upgrade it. Which I am not going to do. The version I paid for still works on Lion. If you haven't got MainMenu I'm sure there are other ways for forcing the trash to empty.

Ok let me say this again.

WHAT IS UP WITH THIS, ADOBE? Why are you installing hidden rogue applications in parts of my system that ordinary use will never reveal until my entire hard drive gets filled up and crashes, without asking me first?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 28, 2011 Aug 28, 2011

Copy link to clipboard

Copied

Yepp, I'm having the same issue. Thousands of files in private/var/log/asl that takes hours for CCC to clone. However I don't have Elements nor Adobe Reader installed, but Photoshop CS5, Lightroom 3, a Flash player and Adobe AIR, ...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Aug 28, 2011 Aug 28, 2011

Copy link to clipboard

Copied

That's interesting.

You say you don't have Elements nor Adobe Reader installed, but Photoshop CS5, Lightroom 3, a Flash player and Adobe AIR.

The only application we both had installed is Adobe AIR.

I suggest you do an EasyFind (see my previous post) search for Adobe AIR and delete everything associated with it.

Then see if you're still getting all those files. There should always be a few of them because the system needs them, but never more than about 10.

Apparently Adobe AIR is not essential for anything.

Please post back here to let me know if this solves the problem.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 28, 2011 Aug 28, 2011

Copy link to clipboard

Copied

I could easily locate Adobe AIR on my drive together with an uninstaller for it. However there are a couple of applications that depends on Adobe AIR, such as Tweetdeck, Eye-Fi Center and of course Adoby Community Help and Adobe Media Player.

For the moment I will leave Adobe AIR as is, and instead having Carbon Copy Cloner exclude the private/var/log directory. I realize that the problem itself (something creating all those *?%&* files) still exist, but I only suffer from it during backups/cloning. so I can live with it for a while.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Aug 29, 2011 Aug 29, 2011

Copy link to clipboard

Copied

Your choice - but remember that those hundreds of thousands of files are continuing to be created. I don't know how long it might take to completely fill your hard drive but at some point that is what is going to happen.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 29, 2011 Aug 29, 2011

Copy link to clipboard

Copied

I totally agree, Tom. It's annoying that so many files are created on the disk. But it will take many years until they have eaten all my free space. I hope that Adobe will come with a bugfix/upgrade that makes this shit go away. For now, I will not include them in the CCC backup. I'm aware this is not a solution...

I will report it as a bug at https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

[Edit:] It was already filed and closed https://bugbase.adobe.com/index.cfm?event=bug&id=2938781

Message was edited by: Snaxalig

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Aug 29, 2011 Aug 29, 2011

Copy link to clipboard

Copied

If you're running on battery, this thing is constantly depleting your battery life.  I often run on battery and that's why I needed to get rid of the problem totally.

Going back to the top of this thread, the issue may be with AdobeResourceSynchronizer.

I have gone through the (very labyrinthine) process of reporting this to Adobe as an issue. Let's hope someone comes back with a solution!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 29, 2011 Aug 29, 2011

Copy link to clipboard

Copied

Yes, I understand your situation. But I don't have that problem. The AdobeResourceSynchronizer doesn't show up in my Activiy Monitor at all. My battery is not drained. I'm still flooded with thousands of tiny files in private/var/log/asl though.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Aug 29, 2011 Aug 29, 2011

Copy link to clipboard

Copied

I found AdobeResourceSynchronizer in my log-in items. When I removed it from my log-in items it simply re-created itself. It's still there and I can't get rid of it. But I'm not even sure if that is the cause of the problem.

Message was edited by: Tom in London

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 13, 2011 Dec 13, 2011

Copy link to clipboard

Copied

I was also not able to use Finder to delete the AdobeResourceSynchronizer, but I used iStat to force quit the process. Go to your iStat widget in Dashboard, click the activity monitor on the left side, which will open a window. Find AdobeResourceSynchronizer, double click, hit quit, hit force quit. Now you can proceed to use finder > adobe > contents etc. to trash the bastard.

My CPU usage went down from 80-90% to 5% when idle. My temps also dropped from 80-90 degrees celcius (while idle!!) back down to normal 40-60 degrees.

Thanks for your help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 22, 2017 Nov 22, 2017

Copy link to clipboard

Copied

I tried them all and called their tech support. Two different of their Help desk guys refused to even admit it was happening at all or was a problem and then said if I would just buy the $100 tech support to fix the viruses on my mac it would solve the problem. 

I cleaned all my Key Chain out and the problem stopped.

Adobe has become a corrupt company.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 09, 2011 Sep 09, 2011

Copy link to clipboard

Copied

WTF Adobe?!

This is lame, lame, lame.

Fix this!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Sep 10, 2011 Sep 10, 2011

Copy link to clipboard

Copied

xg- is it happening to you too? Can you provide any details?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 10, 2011 Sep 10, 2011

Copy link to clipboard

Copied

Yes, it's happening to me.

I'm on a MBP 15" 2010 i5 model OS 10.6.8.

As per advice in this thread, I opened both Adobe Acrobat Pro (9.4.5) and Acrobat Reader (10.1.0), and disabled any tracked reviews.

Also, I opened the Activity Monitor and quit the "AdobeResourceSynchronizer" process. This process was using over 80% of my CPU power.

My machine had been heating up and the fan was whizzing. The bottom of my laptop was getting so hot it was nearly burning my leg—and this was just with normal use. Once I quit the "AdobeResourceManager" process, the machine cooled down and began to operate normally.

I'm sure this heat buildup is not good for my expensive machine, and so I have gotten into the habit of opening the Activity Monitor every time I turn on the laptop. This is an inconvenient step, and grows my frustration with Adobe with every use of my laptop.

Sometimes the "AdobeResourceManager" begins to run when I turn my laptop on, sometimes it doesn't. Sometimes I forget to check the Activity Monitor. When the laptop begins to overheat and the fan comes on, I open Activity Monitor and quit "AdobeResourceMaager".

Obviously I'm displeased about this. I'm happy to have discovered the cause of the rapid heat and CPU spike before permanent damage was done. I paid a lot of money for my Adobe software, and even more for the laptop on which to run it. I'm actively investigating alternatives to Adobe software.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Sep 10, 2011 Sep 10, 2011

Copy link to clipboard

Copied

I posted a request for help with this, in the Photoshop forum, weeks ago, and there has been no response. Thanks, Adobe.

So it looks like we're going to have to try and troubleshoot this one ourselves.

I see you're stll on 10.6.8 and I'm on OSX 10.7.1 Lion, so we can exclude the possibility that it has anything to do with any particular version of OSX.

It does appear to have something to do with "AdobeResourceSynchronizer" and "AdobeResourceManager".

My problems started when I installed Photoshop Elements. So I deleted everything Adobe and then carefully re-installed the other Adobe things I need: Acrobat Professional and Acrobat Reader, neither of which is giving me any problems.

"AdobeResourceManager" does not exist on my system. There's no "AdobeResourceSynchronizer" either. There are a few things with "Synchronizer" in the filename that are stashed away in system directories that have to do with Acrobat.

One of them is a plist file.

What Adobe applications are installed on your system?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 10, 2011 Sep 10, 2011

Copy link to clipboard

Copied

As per advice in this thread, I opened both Adobe Acrobat Pro (9.4.5) and Acrobat Reader (10.1.0), and disabled any tracked reviews.

Also, I opened the Activity Monitor and quit the "AdobeResourceSynchronizer" process. This process was using over 80% of my CPU power.

AdobeResourceSynchronizer isn't normally visible, it's inside the Acrobat app itself.

On my setup it's at

/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app

To see it, navigate to Applications/Adobe Acrobat X Pro (or similar for Acrobat 9 or Reader 10 on your setup), Control-Click or Right-Click the application there and select "Show Package Contents". Afterwards you should be able to see what's inside the app.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 10, 2011 Sep 10, 2011

Copy link to clipboard

Copied

As per advice in this thread, I opened both Adobe Acrobat Pro (9.4.5) and Acrobat Reader (10.1.0), and disabled any tracked reviews.

Also, I opened the Activity Monitor and quit the "AdobeResourceSynchronizer" process. This process was using over 80% of my CPU power.

Disabling any track review may not be enough. You should also go to System Prefs, select your account in Users & Groups, then select Login Items and make sure Adobe Resource Synchronizer is not present there. If it is, select it and press the - button.

Hopefully that would prevent Adobe Resource Synchronizer from opening every time you log in, and then for you to have to kill the process in Activity Monitor.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 10, 2011 Sep 10, 2011

Copy link to clipboard

Copied

I found "AdobeResourceSynchronizer" as a log-in item and disabled it. Thanks for the tip.

Adobe seems to be aggressive in checking that all items are up-to-date. That tact may be appreciated by some, but I prefer to check for updates as I open an application. Hopefully disabling that log-in item will stop Adobe from trying to be so "helpful".

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Sep 10, 2011 Sep 10, 2011

Copy link to clipboard

Copied

I've just installed, for the first time on this computer, Adobe Photoshop CS5 Extended and, sure enough, it installed ""AdobeResourceSynchronizer" as a login item. I have deleted it from there.

Now I'll be watching to see if it installs itself again.

Question:

Since AdobeResourceSynchronizer.app is an application, what would happen if I simply trashed it from my system?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 01, 2018 Oct 01, 2018

Copy link to clipboard

Copied

LATEST

After 6-8 months of that pop up finally the fix: mac OS Mojave // installed the newest version. IT HAS STOPPED......... Thank you apple!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 10, 2011 Sep 10, 2011

Copy link to clipboard

Copied

I've got a CS5 package:

Photoshop

Fireworks

Illustrator

Dreamweaver

Muse*

Captivate*

Flash

Flash Catalyst

Flash Builder

Acrobat Reader

Acrobat Pro

Bridge

Device Central

Contribute

Media Encoder

Media Player

*not part of CS5; added separately

Using the Activity Monitor is the only way I can catch and stop the Adobe process. An awkward solution; at the least I can keep the machine from overheating.

Thanks bvoisin, I'll follow your advice.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 03, 2015 Sep 03, 2015

Copy link to clipboard

Copied

Same bs happens with Adobe Acrobat DC. AdobeResourceSynchronizer ate up all my disk space after opening rather modest 651MB file for optimization (it generates huge file in ~/Library/Application Support/Adobe/Acrobat/DC/Acrobat/Synchronizer in my case it was 125GB file and growing).

So I removed AdobeResourceSynchronizer from DC package, stopped its process, removed it from login items on Mac OS Preferences, deleted the sucker temp file in ~/Library/Application Support/Adobe/Acrobat/DC/Acrobat/Synchronizer, and you know what I felt?

NEED TO SWITCH FROM ADOBE LIKE FOREVER!!!

indatext.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines