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Answered

How to disable AdobeResourceSynchronizer?

Forum|Forum|14 years ago
March 17, 2011
12 replies
156840 views

Hi. I'm using Acrobat X Pro and I often see a process AdobeResourceSynchronizer consumes 80~90% of CPU power and doesn't finish even after 30 minutes. My question is, is there any way to disable this process? I have already removed AdobeResourceSynchronizer from my login item but it appears again. Also I didn't use any shared review or tracker.

Thank you for your help in advance.

Thanks,

Jong

Correct answer JamesD4255

As per advice in this thread, I opened both Adobe Acrobat Pro (9.4.5) and Acrobat Reader (10.1.0), and disabled any tracked reviews.
Also, I opened the Activity Monitor and quit the "AdobeResourceSynchronizer" process. This process was using over 80% of my CPU power.

Disabling any track review may not be enough. You should also go to System Prefs, select your account in Users & Groups, then select Login Items and make sure Adobe Resource Synchronizer is not present there. If it is, select it and press the - button.

Hopefully that would prevent Adobe Resource Synchronizer from opening every time you log in, and then for you to have to kill the process in Activity Monitor.

After 6-8 months of that pop up finally the fix: mac OS Mojave // installed the newest version. IT HAS STOPPED......... Thank you apple!

C

charlesm71349427

New Participant

All of the answers on this thread are BS. You can do all three and it will not work. Their staff answers below only take you to other misleading staff answers that give you wrong answers.

Anyone have suggestions on who to dump this software for and get a better company.

M

markwms44

Known Participant

I have been having the same issue with brand new iMac processing everything at a snails pace.

I removed AdobeResourceSynchronizer from System Preferences/Users & Groups/Login Items and adjusted Adobe Pro Preferences/Tracker "Automatically Check for New Comments and Form Data" to never.

My iMac seems to be performing much better now.

F

fredp19955362

New Participant

WOW...I finally found something that makes sense.

I used PDF form sent to me by a company to complete information and send back to them. Now, about every hour, I receive an Adobe message saying that it cannot synchronize with the company's server. BTW, I never had to sync with the company at all.

I CANNOT FIND ANY SOLUTION TO REMOVE THE DEMONIC SPIRIT FROM MY COMPUTER.

I have MacBook 10.10.5

Adobe Pro 9.0

I posted on another Adobe forum with no response.

HELP!

A

AndrewC1264

Known Participant

ADOBE - THIS IS UTTERLY INEXCUSABLE.

I have had so many problems with so many Adobe apps in the past year, and now find this craptastic AdobeResourceSynchronizer is crashing all the time, using up valuable resources and most Adobe apps like InDesign, Illustrator and PhotoShop do not wake up from my MacBook's sleep.

What is Adobe going to do about this AdobeResourceSynchronizer bullshit? And the fact these apps don't wake from a sleeping MacBook?

Need to know asap.

Affinity has come out with options for Illustrator and PhotoShop. The mere instant they develop a page layout app I'll be dropping Adobe like I did Quark when they failed to keep pace with technology and produced unstable crap.

Adobe, you are officially on notice here.

I expect results.

C

charlesm71349427

New Participant

I tried them all and called their tech support. Two different of their Help desk guys refused to even admit it was happening at all or was a problem and then said if I would just buy the $100 tech support to fix the viruses on my mac it would solve the problem.

I cleaned all my Key Chain out and the problem stopped.

Adobe has become a corrupt company.

S

social_videography154A

Participating Frequently

Same bs happens with Adobe Acrobat DC. AdobeResourceSynchronizer ate up all my disk space after opening rather modest 651MB file for optimization (it generates huge file in ~/Library/Application Support/Adobe/Acrobat/DC/Acrobat/Synchronizer in my case it was 125GB file and growing).

So I removed AdobeResourceSynchronizer from DC package, stopped its process, removed it from login items on Mac OS Preferences, deleted the sucker temp file in ~/Library/Application Support/Adobe/Acrobat/DC/Acrobat/Synchronizer, and you know what I felt?

NEED TO SWITCH FROM ADOBE LIKE FOREVER!!!

indatext.com

X

xg95

Known Participant

I've got a CS5 package:

Photoshop

Fireworks

Illustrator

Dreamweaver

Muse*

Captivate*

Flash

Flash Catalyst

Flash Builder

Acrobat Reader

Acrobat Pro

Bridge

Device Central

Contribute

Media Encoder

Media Player

*not part of CS5; added separately

Using the Activity Monitor is the only way I can catch and stop the Adobe process. An awkward solution; at the least I can keep the machine from overheating.

Thanks bvoisin, I'll follow your advice.

X

xg95

Known Participant

WTF Adobe?!

This is lame, lame, lame.

Fix this!

A

Anonymous

xg- is it happening to you too? Can you provide any details?

X

xg95

Known Participant

Yes, it's happening to me.

I'm on a MBP 15" 2010 i5 model OS 10.6.8.

As per advice in this thread, I opened both Adobe Acrobat Pro (9.4.5) and Acrobat Reader (10.1.0), and disabled any tracked reviews.

Also, I opened the Activity Monitor and quit the "AdobeResourceSynchronizer" process. This process was using over 80% of my CPU power.

My machine had been heating up and the fan was whizzing. The bottom of my laptop was getting so hot it was nearly burning my leg—and this was just with normal use. Once I quit the "AdobeResourceManager" process, the machine cooled down and began to operate normally.

I'm sure this heat buildup is not good for my expensive machine, and so I have gotten into the habit of opening the Activity Monitor every time I turn on the laptop. This is an inconvenient step, and grows my frustration with Adobe with every use of my laptop.

Sometimes the "AdobeResourceManager" begins to run when I turn my laptop on, sometimes it doesn't. Sometimes I forget to check the Activity Monitor. When the laptop begins to overheat and the fan comes on, I open Activity Monitor and quit "AdobeResourceMaager".

Obviously I'm displeased about this. I'm happy to have discovered the cause of the rapid heat and CPU spike before permanent damage was done. I paid a lot of money for my Adobe software, and even more for the laptop on which to run it. I'm actively investigating alternatives to Adobe software.

A

Anonymous

AdobeResourceSucker came back even though it is clearly disabled in my Login Items. Probably Adobe Reader is launching it, since that is the only other Adobe thing I have installed.

Here is how to make sure it will never come back.

In a Terminal window, cd to the correct the correct directory.

$ pwd

/Applications/Adobe Reader.app/Contents/Support

Delete the sucker forever

$ sudo rm -rf AdobeResourceSynchronizer.app

Password:

You will be asked for your admin password. If you have never used sudo to do something, this is not a good command to try as your first one, since getting it wrong could cause a lot of pain.

Log out and log back in.

Actually, it will come back next time you do an update of Adobe Reader, so you'll need to do this again then.

Cheers.

D

DCgroen2

New Participant

I deleted adobe reader first time I got the problem with the resource synchronizer.. I cant find or understand your directions I have to put in the terminal window..

Maybe I should not have deleted adobe reader from the beginning??

Do I have to reeboot the whole computer to get rid of this?

I am a newbie on mac and have problems to follow the very complicated steps to get rid of this!!

Please help!

My mac is now terrible to work with, or to do anything with because of the adobe resource synchronizer takes up 70-80% of the CPU all the time!

fotograhn

New Participant

I have been getting this exact same prob since I first installed Photoshop Elements a couple of weeks ago. First, I found all the log files that begin with AUX in private/var/log/asl/ and trashed them. But I had to force empty the trash to destroy them.

I also took away the AdobeResourceSynchronizer from my log-in items (I didn't even put it there myself).

Then I thought I was OK but doing a clone today I discovered that Carbon Copy Cloner was once again cloning THOUSANDS of new Adobe prefs files, all in folders with each folder bearing the date.

So I trashed them all AGAIN and once again finding AdobeResourceSynchronizer had sneaked back into my log-in items, I trashed that again too.

Then again I force-emptied the trash.

And guess what? Two seconds later, AdobeResourceSynchronizer was back in my log-in items and had already created a new folder with about 10 of those prefs files in it.

WHAT IS UP WITH THIS, ADOBE?

Now I have located AdobeResourceSynchronizer and completely deleted it from my system. I actually found TWO copies of it !!!

The best way to find all this stuff (on a Mac) is not with Spotlight because Spotlight won't go into the dark. You need EasyFind, which is FREE and which will go everywhere on your drive and will find invisible stuff too. Just be careful what you trash.

And how to empty the trash when you get that stupid message "cannot empty the trash because XXX is in use? I use Main Menu, which I paid for a while ago and which they want me to pay for AGAIN if I upgrade it. Which I am not going to do. The version I paid for still works on Lion. If you haven't got MainMenu I'm sure there are other ways for forcing the trash to empty.

Ok let me say this again.

WHAT IS UP WITH THIS, ADOBE? Why are you installing hidden rogue applications in parts of my system that ordinary use will never reveal until my entire hard drive gets filled up and crashes, without asking me first?

Yepp, I'm having the same issue. Thousands of files in private/var/log/asl that takes hours for CCC to clone. However I don't have Elements nor Adobe Reader installed, but Photoshop CS5, Lightroom 3, a Flash player and Adobe AIR, ...

L

lilrkt

New Participant

I'm suffering from the same issue.

I'm on a MacBook Air running CS5 Master and Acrobat X Pro

10.6.7 OSX and running latest software updates.

Haven't touched Reader and there is no finding of the files mentioned in the blog post I read from 2006, or anyones suggestions for that matter.

I noticed my 15 day old computer getting garbage battery life, should be close to 5-6 hours, I was hitting maybe 2. Anyways, after troubleshooting with techs, noticed the high CPU usage of the aforementioned AdobeResou... So it would seem I'm suffering from the same issue and I have manually turned tracking off right after I installed Acrobat a week ago.

Seems to run between 56-79% usage, with peeks at 88%.

Adobe this is a really stupid issue, please provide a fix, or even a bloody patch. Can't Remove the login item and have it stay in hell either.

Thanks.

D

djdevvydev

New Participant

Same machine, same OS version, same issue.

ADOBE ARE YOU LISTENING?

J

Jong CAuthor

Participating Frequently

I still have this problem and I really think this is a serious

problem. In one day, I left my laptop alone for a few hours and came

back. I found my laptop was so hot and almost felt like burning

inside. The main reason was AdodeResourceSynchronizer which was

running for hours consuming all CPU powers. There must be a solution

for this!!

Jong

2

211232

New Participant

Hi,

I just noticed now the same thing: AdobeResourceSynchronizer churning away taking up 80% of CPU time. This is after the first reboot on installing the latest version of Acrobat Reader on 10.6.

AmbooS

Adobe Employee

Do you have any other Adobe products installed, other than Adobe Reader? Did you install Reader for first time and noticed high CPU usage on reboot? Did you notice the same before the reboot?

2

211232

New Participant

I've got Lightroom, and some of CS5 (Photoshop/Illustrator) installed. The high CPU usage came after installing the update to 10.0.3, not on the first installation. I only noticed high CPU usage after the initial reboot; I killed the process, and then rebooted, with no subsequent high CPU usage. Thanks!

AmbooS

Adobe Employee

Did you check Tracker to see if there are any Reviews or Forms listed? In case there are any, Synchronizer must be synchronizing them, thats why you see AdobeResourceSynchronizer running in Activity Monitor. Removing all items from Tracker will automatically lead to closing of AdobeResourceSynchronizer.Can you share a screenshot of Activity Monitor where you see the high CPU usage of this process and also a screenshot of Tracker (from Acrobat X->Comment pane->Reviews->Tracker)?

B

bvoisin

Participating Frequently

Today I got hit by this problem again :

By again I mean that I had met this problem first immediately after purchasing and installing Acrobat X Pro, and I thought I had solved it for good by removing AdobeResourceSynchronizer from the Login Items (in System Preferences > Accounts) and setting the Tracker Pref to Never :

Today the Tracker Pref is still Never, but for some reason AdobeResourceSynchronizer has been added back to the Login Items (through no action of mine). Removing it solves apparently the problem, but for how long? How to prevent AdobeResourceSynchronizer from ever appearing back again?

Just to be sure: there was no proxy activated at the time this occurred.

AmbooS

Adobe Employee

Can you check Tracker to see if there are any reviews present?

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