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texastig
Inspiring
June 2, 2023
Answered

How to Disable Outlook from Previewing PDF Attachments

  • June 2, 2023
  • 3 replies
  • 4653 views

I'm on New Outlook version 1.2023.526.100 (Production).

Client Version is 20230519010.07 .
Adobe Acrobat Pro version 2023.001.20174 | 64bit

When clicking on a preview to look at a pdf file, Outlook brings up it's own preview program. I need to revert back to the Adobe pdf preview because the Outlook preview doesn't give me the 11x17 option to print.
I have checked the default settings for PDF's and they are set correctly.
Please advise.
Thanks

Correct answer texastig

Just curious,

 

Who is they? 

 

Microsoft Support or your PDF users at work?

 

And I forgot to ask in which version of Microsoft Windows is this happening?

 

 


I went back to previous Outlook version 16.0.16327.20248.
Thanks for trying help me.
I appreciate it.

3 replies

P
PositiveEnergy
Inspiring
June 5, 2023

here is step by step video on how to Disable Outlook from Previewing PDF Attachments

https://youtu.be/1kWqPLj3x2A

    E
    Exquisite_person0608
    Participant
    January 14, 2025

    That's not the new Outlook.  That is classic Outlook.

      Dave Creamer of IDEAS
      Community Expert
      Dave Creamer of IDEASCommunity Expert
      Community Expert
      June 3, 2023

      See if this helps:

      Go to File>Options>Trust Center

      Click on Trust Center Options button

      Select Attachment Handling from options on left.

      Turn ON off "Turn off Attachement Preview"

       

      David Creamer: Community Expert (ACI and ACE 1995-2023)
        T
        texastigAuthor
        Inspiring
        June 5, 2023

        None of that worked. I went back to previous Outlook version 16.0.16327.20248.
        Thanks for trying help me.
        I appreciate it.

        ls_rbls
        Community Expert
        ls_rblsCommunity Expert
        Community Expert
        June 2, 2023

        Hi @texastig ,

         

        This is an inquiry that should be asked in the Microsoft  Outlook Support forums, as it is not directly related to Adobe Acrobat Pro DC.

         

        See if the Microsoft Support link below is helpful:

         

        T
        texastigAuthor
        Inspiring
        June 2, 2023

        I've done that already and they don't know what to do. That's why I posted here.

         

        ls_rbls
        Community Expert
        ls_rblsCommunity Expert
        Community Expert
        June 2, 2023

        Just curious,

         

        Who is they? 

         

        Microsoft Support or your PDF users at work?

         

        And I forgot to ask in which version of Microsoft Windows is this happening?

         

         

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