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Correct answer AnandSri

Hello!

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

 

Please refer to these articles for more information on downloading files from cloud storage. If you would like to provide feedback, please use this form to submit a request.

https://adobe.ly/4bUohRE

https://adobe.ly/4bXJie5

https://adobe.ly/4bCf0ha

 

Thanks,

Anand Sri.

4 replies

0
01sw
Participant
March 14, 2025

C'est devenu de la merde Adobe tu n'as plus tes fichiers sous la main ! Sur mac il n'y a meme plus de dossiers de synchronisation ! C'est dingue ! Je dois télécharger plus de 3000 fichiers un à un ! Je suis dégouté d'adobe ! 

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    March 17, 2025

    Hello!

     

    I hope you're doing well, and we apologize for the delayed response and the trouble.

     

    Please refer to these articles for more information on downloading files from cloud storage. If you would like to provide feedback, please use this form to submit a request.

    https://adobe.ly/4bUohRE

    https://adobe.ly/4bXJie5

    https://adobe.ly/4bCf0ha

     

    Thanks,

    Anand Sri.

    44022045
    44022045
    Participant
    October 5, 2025

    LISTEN, WHAT EVERYONE IS IGNORING IS IF ANY DOCUMENTS ARE BEING SHARED THE DOWNLOAD OPTION FOR MORE THAN ONE DOCUMENT SELECTED WILL DISAPPEAR! YOU MAY NOT REMEMBERING SHARING A DOCUMENT, SO CHECK:

    IMPORTANT:
    In Left Column Select “Shared by You”
    Deselect any shared documents

    In Left Column Select “Shared by Others”
    Deselect any shared documents

     

    Select a small group of documents, too many and a ZIP file will not be created

    Select the Download button in the top right corner of the window.
    It looks like a Down Arrow Pointing into a Box

     

    HOPE THAT HELPS, AND ABODE TRY MAKE A NOTE OF THIS IN THE DOCUMENTS WINDOW

    A
    Anonymous
    May 15, 2024

    OK. NEVER using Adobe again once I get my files downloaded. I should NOT have to do acrobats to get a FOLDER downloaded. Its too much work to download one at a time. CANCEL! 

     

      P
      pauleverett1
      Participant
      November 10, 2024

      This is likely done to deter you from canceling your subscription, but prevents you from backing up your data also.  It's unethical and I would high five anyone that can create a workaround for this.  

        ls_rbls
        Community Expert
        ls_rblsCommunity Expert
        Community Expert
        November 13, 2022

        ++EDITED REPLY, fixed some typos and clarified some statements

         

        The only way you can download many files at once is if you combine groups of file as PDF binders.

         

        The file compressor (not the Adobe Cloud itslef), enforces a limit on the amount of files that can be compressed at one time, but not necesarily a file size limit (other restrictions apply as well -[his is true for every other cloud space services. All of them enforce some sort of restrictions on what can be downloaded and how to -]).

         

        If you've already tried downloading many files, and you have  seen before a message that says about file size limit, see the link below to get more insights:

         

         

        However, you may work around  this limitations with some creativity.

         

        For instsnce, try grouping documents (or files) by combining them in a single PDF rather than fighting with the conventional method that everyone else seems to struggle with.

         

        In other words, selecting files individually through the online web interface of Adobe Document Cloud may limit your ability to choose how much to download in bulk.

         

        But, the true underestimated power of the Document Cloud falls in the abitlity to use PDF binders. By which, and depending on the point of view, is indeed a method to download many files in bulk.

         

        In fact, you may bind (or combine altogether) a total of 50  or more documents per PDF binder.

         

        And in the eyes of the online file compressor,  that PDF binder counts as one file only.

         

        You can download PDF binders (with many files in them)  in this fashion.

         

         

        ls_rbls
        Community Expert
        ls_rblsCommunity Expert
        Community Expert
        November 3, 2022

        Where are downloading from: Adobe Document Cloud? Adobe Creative Cloud?

         

        And from which computing device type and operating system (for example, iOS, AndroidOS, Google Chrome tablet, Microsoft Windows desktop (which version), macOS desktop (which version)?

         

        In any case, I will assume you're referring to Adobe Document Cloud since many users have posted the same inquiry in these forums.

         

         

        V
        vojtěchk13759835Author
        Participant
        November 13, 2022

        Yes, I am referring to the Adobe Document Cloud. I can use Android or Windows PC. I have seen these questions, but I figured maybe there is a new way since these have been posted 🙂

         

        Thank you

        Abambo
        Community Expert
        AbamboCommunity Expert
        Community Expert
        November 13, 2022

        Look here at this external link and tell us if that helps: https://adminit.ucdavis.edu/tech-tips/download-files-adobe-document-cloud

        ABAMBO | Hard- and Software Engineer | Photographer
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