How to edit an incorrect email in Adobe Sign Tool in Adobe Acrobat Pro

Forum|Forum|5 years ago
July 22, 2020
1 reply
6466 views

Need some assistance editing an incorrect email using the Adobe Sign tool in Adobe Acrobat Pro DC.
I have the latest Adobe Acrobat Pro installed on my Windows machine.

Correct answer Tariq Ahmad

Hello,

Thank you for reaching out.

If you are you referring to an incorrect email id to which you have sent a document for signature? If yes, please refer to the steps given here: https://helpx.adobe.com/sign/using/replace-signer.html
Let us know if this is what you were willing to do.

Thanks.
Tariq

T

Tariq Ahmad

Correct answer

Community Manager

Hello,

Thank you for reaching out.

If you are you referring to an incorrect email id to which you have sent a document for signature? If yes, please refer to the steps given here: https://helpx.adobe.com/sign/using/replace-signer.html
Let us know if this is what you were willing to do.

Thanks.
Tariq

S

suzie_9928

Participant

How do I correct the email after the e sign has been emailed?

T

Tariq Ahmad

Community Manager

Hi @suzie_9928,

In Adobe Acrobat Sign, if you’ve sent an agreement to the wrong email address, you can correct the email only if the recipient hasn’t signed yet.

Steps to Correct an Email in Acrobat Sign (Before It’s Signed):

Log in to Adobe Acrobat Sign.
Go to Manage.
Find the agreement under In Progress.
Click on the agreement, then select “Correct” from the options on the right.
Update the email address or other details.
Save and confirm the changes — the corrected agreement will be sent to the new email address.

Important Notes:

You can only correct before the recipient has signed.
If the agreement has already been signed by that recipient, you cannot change the email, and you’ll need to cancel and resend the agreement.

~Tariq

Steps to Correct an Email in Acrobat Sign (Before It’s Signed):

Important Notes:

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