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How to Enable (or back) new Acrobat?

Community Beginner ,
Aug 12, 2023 Aug 12, 2023

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My Acrobat version is 2023.003.20269 on Windows10 22H2 (Version 10.0.19045.3324)

if disable (Preferences => Reviewing => Allow comment by default when sharing), restart Acrobat, the UI interface back to old layout.

But how to back new Acrobat?Screenshot 2023-08-13 004236.jpegScreenshot 2023-08-13 004249.jpeg

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Comment review and collaborate Experiment , General troubleshooting , How to , Standards and accessibility

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correct answers 1 Correct answer

Adobe Employee , Aug 16, 2023 Aug 16, 2023

Hi @evan31635159v2b6 

Thanks for bringing this up into notice.

Seems like this preference is impacting Modern view of Adobe Reader(both 32 bit and 64 bit), but for Acrobat it is running fine.

We have logged a ticket for the same and will update you on this.

 

 

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Community Beginner ,
Aug 12, 2023 Aug 12, 2023

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Screenshot 2023-08-13 010512.jpeg

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Community Expert ,
Aug 12, 2023 Aug 12, 2023

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The new UI is not available for the 32bit version of Acrobat Reader.

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Community Beginner ,
Aug 13, 2023 Aug 13, 2023

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64bit same

Screenshot 2023-08-13 160414.jpeg

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Community Expert ,
Aug 13, 2023 Aug 13, 2023

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Looks like it is not possible.

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Adobe Employee ,
Aug 13, 2023 Aug 13, 2023

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Hi @evan31635159v2b6 

 

Thanks for highlighting this to us.

This should not be the case when you disable and enable the Reviewing preferences are affecting the UI and switching back to Classic from Modern.

 

You may once uninstall and reinstall the application using the following links and see if you observed the same behavior:

Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat Reader installer from here:

https://get.adobe.com/reader/enterprise/

OR

https://helpx.adobe.com/reader/get-started.html

 

 

Thanks,

Akanchha

 

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Community Beginner ,
Aug 14, 2023 Aug 14, 2023

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thank you,

But i download AdobeAcroCleaner_DC2021.exe uninstall finish, restart computer, download the AcroRdrDCx642300320269_MUI.exe installed, launch Adobe Acrobat.

Nothing has changed, It's still the Classic UI.

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Community Beginner ,
Aug 23, 2023 Aug 23, 2023

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Community Beginner ,
Dec 06, 2023 Dec 06, 2023

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I am also facing the problem of enabling the new layout. I tried the below process but could not see the new layout or option to change.

 

Muthuraj34093926p18s_0-1701883109827.png

Muthuraj34093926p18s_1-1701883152038.png

 

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

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Look at the View menu. 

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Community Beginner ,
Dec 06, 2023 Dec 06, 2023

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Hi @Muthuraj34093926p18s 

You can enable new Acrobat from View Menu > Enable New Acrobat.

Let us know if you still face an error.

Regards,

Bhawna (Adobe)

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Community Beginner ,
Aug 13, 2023 Aug 13, 2023

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It seems like you're facing an issue with Adobe Acrobat's user interface layout after disabling the "Allow comment by default when sharing" option in the preferences. Here's how you can try to restore the new UI layout:

  1. Reset Preferences: Sometimes, changes to preferences can affect the interface layout. Try resetting your preferences to their default settings. To do this:

    • Close Adobe Acrobat.
    • Hold down the Shift and Ctrl (or Shift and Command on Mac) keys while launching Adobe Acrobat.
    • A dialog box will appear asking if you want to delete the preferences file. Confirm and proceed.
    • Once Acrobat opens, check if the new UI layout is restored.
  2. Check for Updates: Ensure that your Adobe Acrobat is updated to the latest version. Sometimes, interface issues are addressed in newer updates.

  3. Contact Adobe Support: If the issue persists, consider reaching out to Adobe's customer support. They might be able to provide more specific guidance or solutions tailored to your situation.

Remember to back up any important documents or settings before making significant changes to your software configuration.

Please note that software interfaces can sometimes behave unexpectedly due to a variety of factors, and the exact solution might vary based on your specific circumstances. If the above steps

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New Here ,
Aug 15, 2023 Aug 15, 2023

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Please tell the users more about the new acrobat version. It must be understandable for the users.

I'm a professional web designer, content writer, and blogger with a strong passion for finding anything related to business development. I am working in Bulk SMS Mobile Marketing, a company that was established in 2007. Bulk SMS Mobile Marketing is a trusted name in bulk SMS software development. I develop software products and utilities as well as commercial software products for multiple uses. I offer various application solutions for sending bulk SMS messages via, blackberry technology, android application tools, USB Modems supported software, GSM technology mobiles and so on.
You can find all of the software tools on the official website: https://www.bulksmsmobilemarketing.com
I will strive to implement a long-term relationship with my clients. I value user feedback and input to improve my software application in every version release. I also test my software with the same care and testing resources as I do with my commercial software.

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Adobe Employee ,
Aug 16, 2023 Aug 16, 2023

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Hi @evan31635159v2b6 

Thanks for bringing this up into notice.

Seems like this preference is impacting Modern view of Adobe Reader(both 32 bit and 64 bit), but for Acrobat it is running fine.

We have logged a ticket for the same and will update you on this.

 

 

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New Here ,
Aug 29, 2023 Aug 29, 2023

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Hello, could you please tell me how to enable the new acrobat for chinese version?

My Acrobat version is2023.003.00284.

Thanks!

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Adobe Employee ,
Aug 30, 2023 Aug 30, 2023

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Hi @田27101396c0kr 

We are doing phased rollout and option to switch to new Acrobat will be made available to you in upcoming months.

 

Best,

Bhawna.

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Adobe Employee ,
Oct 02, 2023 Oct 02, 2023

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Hi @evan31635159v2b6 

We are happy to share that this issue has been fixed in latest version of Acrobat, please update to the latest version.

 

Best,

Bhawna.

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New Here ,
Oct 06, 2023 Oct 06, 2023

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Thanks for your imformation.

But it seems that I didn't get the latest update, and my acrobat version is 2023.006.20320.

27101396c0kr_0-1696644136992.png

 

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Community Beginner ,
Dec 07, 2023 Dec 07, 2023

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Hi Bhawna

I am not seeing that option itself in the menu bar as you see in the previous images shared 

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Community Beginner ,
Dec 07, 2023 Dec 07, 2023

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@Muthuraj34093926p18s Please share snapshot of 'View' Menu. If it is not present here, please share the registry from path : Computer\HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Acrobat\DC.

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Community Beginner ,
Dec 07, 2023 Dec 07, 2023

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I am not seeing that option itself in the menu bar

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