How to fix : There was an error processing a page. There was a problem reading this document (135).

[amya61582079]

How to fix :There was an error processing a page. There was a problem reading this document (135).

[AadeshSingh]

Hi amya61582079,

The issue seems to be related to the PDF itself and not Adobe Reader.

Are you able to open other PDF file successfully?

Please refer to this thread Issue when scrolling a pdf - There was a problem reading this document (135)‌

Regards,

Aadesh

[Guest · Accepted solution]

Hi amya61582079,

The issue is probably because there are special characters hidden in the file. That said, it is still the issue with Adobe Reader/Acrobat, as the two failed to ignore the small errors, while other software, such as Foxit, does not have trouble opening files of the sort.

The good news is that you do not have to install Foxit, or any other PDF viewers. There is a simple solution if you have Acrobat and Google Chrome:

1. Open Google Chrome;

2. Drag the PDF file into the Chrome window. By doing so, the PDF file can be viewed in Chrome;

3. Right click on the opened PDF file, and click 'Print';

4. In the pop-up window, select 'Save as PDF' for the Destination, and click Save;

5. When prompted, choose the target folder, input the name of the new file, and save it.

As such you will have a new PDF file, which is error-free and can be opened by Adobe Reader/Acrobat without error messages. However, the bookmarks created in the original file will have to be re-established.

Cheers.

[DOC1212]

Thank you!! That worked perfectly with my 1200 page PDF.

Way to think outside the box!

[farhanmuhib97]

Thanks a lot!

[razArt]

AWESOME!

[jotisxajh]

If print, maybe can not remain the origin page size. someone said, if combine w/ another normal file, this problem maybe fixed, but i failed.

[BLKK2021]

Thank you so much. It worked

[Jessica2435167599sq]

Thank you so much for the step-by-step instructions. It worked with my architectural plans! Yay!

[Thomas24446809cid2]

The OBVIOUS problem with this solution is that the comments and all other review material put into the document after the last successful save operation (i.e., before the error occured) are LOST and have to be re-typed in the new document. 

REPEAT: the file on the disk that you drag into Chrome DOES NOT HAVE ANY OF THE WORK DONE PRIOR TO THE SAVE ERROR.  

This workaround is NOT A SOLUTION TO THE IMPACTS OF YOUR HUGE BUG.

Please repair this INCREDIBLY MAJOR BUG IN YOUR SOFTWARE. I lost at least one hour of work to your incompetence. 

[Thomas24446809cid2]

In my case the bug has something to do with corrupted comments added to the file. 

When I try to delete one of the comments in the file, it keeps popping back into existence. Trying to "reject" it first does not help. 

SOMETHING IS VERY VERY WRONG WITH YOUR COMMENTING CODE.  

[JAMES26682286ftai]

I opened in Preview. Duplicated. Then save as and choose the Quartz filter to "shrink file". Then open the file in Reader and it's fine!

[areeves.lpi]

THIS WORKED! THANK YOU!

To be clear, once opened in Preview, I went to File -> Export and then set the Quartz filter to "Reduce File Size" and then that new file can be opened, edited, and saved in Acrobat like usual. Only clarifying the language used so that it is in line with how the options read as of July 1, 2024.

[galactic_cat]

Using Mac to Preview > Duplicate > Save > Quartz Filter > Reduce file size was the way to go! Thank you!

[AnandSri]

Hello @Martin32854831grwr,

I hope you are doing well, and thanks for confirming that the steps shared above worked for you. For future reference, please ensure you have the latest version of the app installed. Feel free to reach out if you need any assistance.

Thanks,

Anand Sri.

[Martin32854831grwr]

Abslutely pointless for my purposes, i.e. actually having to use and edit the file. Fix the bug instead of promoting useless "solutions". Or suggest another, better, software for editing files. 

[munchkyn]

This deleted every single one of my 432 comments and corrections.

[mahdi_2283]

helped alot. thanks.

[houssamel-din_0140]

Gread solution , you save my work

[maxtan09]

Millions of thanks. That works

[johnt50524563]

So this issue is that other apps work but not Adobe Acrobat. Short answer, don't use Adobe is what I am getting from these posts. Is this correct?

[Frank32616134mf99]

You are absoluly correct. I have three different pdf softwares in three different computers and only Adobe has problem. No Adobe  any more....

[Kevin_4_Jazz]

This seems to be a valid workaround here at my office:

If you receive the following error in Adobe Acrobat after stamping and trying to save a PDF, please try the following workaround:
Error: The document could not be saved. There was a problem reading this document (135).

Close the document, then locate it in the folder and right click, then select Combine Files in Acrobat.

In the window that pops up, make sure the document is listed, then select Combine.

When the document has finished combining, select File > Save and if needed, select the location where the file will be saved to by selecting the blue Choose a Different Folder option.

Note that after combining, the file name will Binder1.pdf (or Binder2, etc.). Rename the file as needed and save to the desired location.

After saving, close the file, reopen it from the location you just saved it to. You should now be able to stamp and save the file without issue.  Also, bookmarks in the new PDF should be the same as the original version.

[Brian33319107jccw]

this is NOT A SOLVE, it's useless if your document has any comments that need saving