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amya61582079
New Participant
December 12, 2015
Answered

How to fix : There was an error processing a page. There was a problem reading this document (135).

  • December 12, 2015
  • 7 replies
  • 230865 views

How to fix :There was an error processing a page. There was a problem reading this document (135).

Correct answer

Hi amya61582079,

The issue is probably because there are special characters hidden in the file. That said, it is still the issue with Adobe Reader/Acrobat, as the two failed to ignore the small errors, while other software, such as Foxit, does not have trouble opening files of the sort.

The good news is that you do not have to install Foxit, or any other PDF viewers. There is a simple solution if you have Acrobat and Google Chrome:

1. Open Google Chrome;

2. Drag the PDF file into the Chrome window. By doing so, the PDF file can be viewed in Chrome;

3. Right click on the opened PDF file, and click 'Print';

4. In the pop-up window, select 'Save as PDF' for the Destination, and click Save;

5. When prompted, choose the target folder, input the name of the new file, and save it.

As such you will have a new PDF file, which is error-free and can be opened by Adobe Reader/Acrobat without error messages. However, the bookmarks created in the original file will have to be re-established.

Cheers.

7 replies

Participating Frequently
July 22, 2024

Right! I have an actual solution to this "cannot save, error 135" problem that will preserve all your comments and edits that you made on the original PDF before you discovered you couldn't save it.

 

1. Go to the Edit tab, then choose "Combine files".

 

2. In that workspace choose "add open files" (eg the document you cannot save, that is giving you the 135 error).

 

3. Click "combine". Yes, you are not really combining files, because you haven't added anything beyond the open 135 pdf. It's okay. We're in Adobeland, logic has no place here.

 

4. You will get a friendly neighborhood Binder1.pdf which now MAGICALLY can save. Save it. Relax. Congratulations, you didn't lose all your work. Cheers!

 

5. Why does this work? *shrug emoji* but I had a 266-page PDF with a ton of markup and comments that went 135 on me and this got me a clean saveable version with all my work preserved.

New Participant
November 8, 2024

"An error was encountered while processing the file. Some features might not work." This solution, and all others, does not work since the file will not even download. So there is nothing to "edit" nor "combine".

Participating Frequently
July 21, 2024

If the "There was an error processing a page. There was a problem reading this document (135)" erors appears during the following:

1.  When merging/joining pdfs, use Sheel Khana 2006, "PDF tools," to merge the documents in a folder with a short name, e.g. d:\merged files.  Alternatively, use an online pdf website like  ilovepdf.com to merge the files.

2.  When saving a file that you are editing, go to pdfresizer.com or ilovepdf.com to repair the file.  Alternatively, use the Sheel Khana 2006, "PDF tools," to rearrange a pdf to reverse the pages and then use the same program to put the pages back into the correct order.  This technique frequently repairs files with some embedded security feature preventing you from editing and saving the document.

 

Adobe, your indifference to the condition of your investors, worsened by poor products is disappointing.

New Participant
November 8, 2024

"An error was encountered while processing the file. Some features might not work." This solution, and all others, does not work since the file will not even download. So there is nothing to "edit" nor "combine".

New Participant
October 13, 2023

This seems to be a valid workaround here at my office:

If you receive the following error in Adobe Acrobat after stamping and trying to save a PDF, please try the following workaround:
Error: The document could not be saved. There was a problem reading this document (135).

Close the document, then locate it in the folder and right click, then select Combine Files in Acrobat.

In the window that pops up, make sure the document is listed, then select Combine.

When the document has finished combining, select File > Save and if needed, select the location where the file will be saved to by selecting the blue Choose a Different Folder option.

Note that after combining, the file name will Binder1.pdf (or Binder2, etc.). Rename the file as needed and save to the desired location.

After saving, close the file, reopen it from the location you just saved it to. You should now be able to stamp and save the file without issue.  Also, bookmarks in the new PDF should be the same as the original version.

New Participant
November 1, 2023

this is NOT A SOLVE, it's useless if your document has any comments that need saving

 

New Participant
April 26, 2024
bbb.xlsx
johnt50524563
New Participant
February 17, 2023

So this issue is that other apps work but not Adobe Acrobat. Short answer, don't use Adobe is what I am getting from these posts. Is this correct?

New Participant
September 29, 2023

You are absoluly correct. I have three different pdf softwares in three different computers and only Adobe has problem. No Adobe  any more....

New Participant
February 10, 2020

Millions of thanks. That works

Correct answer
August 10, 2016

Hi amya61582079,

The issue is probably because there are special characters hidden in the file. That said, it is still the issue with Adobe Reader/Acrobat, as the two failed to ignore the small errors, while other software, such as Foxit, does not have trouble opening files of the sort.

The good news is that you do not have to install Foxit, or any other PDF viewers. There is a simple solution if you have Acrobat and Google Chrome:

1. Open Google Chrome;

2. Drag the PDF file into the Chrome window. By doing so, the PDF file can be viewed in Chrome;

3. Right click on the opened PDF file, and click 'Print';

4. In the pop-up window, select 'Save as PDF' for the Destination, and click Save;

5. When prompted, choose the target folder, input the name of the new file, and save it.

As such you will have a new PDF file, which is error-free and can be opened by Adobe Reader/Acrobat without error messages. However, the bookmarks created in the original file will have to be re-established.

Cheers.

DOC1212
New Participant
June 7, 2018

Thank you!! That worked perfectly with my 1200 page PDF.

Way to think outside the box!

AadeshSingh
Community Manager
Community Manager
December 12, 2015

Hi amya61582079,

The issue seems to be related to the PDF itself and not Adobe Reader.

Are you able to open other PDF file successfully?


Please refer to this thread Issue when scrolling a pdf - There was a problem reading this document (135)


Regards,

Aadesh