How to get my old Acorobat X after pc-crash

[dennis_7303]

I have on old CD with Acrobat X standard on it. It comes with a serialnumber.

I can use it on 2 devices.

My old pc crashed that had te program installed. My laptop is the second device.

Now a have a new pc but it is not possible to install  anymore because I have to un-install the program on my crashed pc before the serialnumber will be released again. This is not possible offcourse.

I logged in on Adobe, found my purchased Acrobat X standard but cannot delete the device(s)

Is there a way to get my Acrobat on my new pc?

Looking forward for your help. Cheers Dennis

[try67 · Accepted solution]

No. Adobe discontinued the activation servers for older versions, so if it's not already activated, you can't use it any longer.

[AnandSri]

Hello Dennis!

I hope you are doing well, and thanks for reaching out. 

As our community product expert correctly highlighted, Acrobat X is an older, unsupported product (it ended support in 2015), so it may not work optimally on modern operating systems like Windows 10 or 11, as the activation servers are no longer available. If you run into compatibility issues, you may consider exploring Acrobat Standard or Pro DC as an upgrade path. 

I hope this information helps.

Thanks,

Anand Sri.