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Hi
I use the Request Signatures feature in Acrobat Pro DC and I want to get rid of the blue line, name and date underneath the signature. I've looked at preferences and I could not see anything that would allow me to turn that off.
Thanks
Hi John
Please try the following steps and see if that works for you.
Let us know how it goes
Regards
Amal
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Hi there
We are sorry for the trouble. As described you want to turn off the name and date underneath the signature.
We have checked your account details and found that you have an enterprise account. Please refer to the steps provided in the help article (https://helpx.adobe.com/sign/kb/to-enable-disable-name-date-below-the-signature.html) and see if that works.
Let us know how it goes
Regards
Amal
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Hi Amal
That does not seem to work for us. I use the fill and sign tool within Acrobat Pro DC and under settings/signature preference, I do not see the tick box for "Use well-formatted signatures and initials" as described in the article.
Thanks
John
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Hi John
Please try the following steps and see if that works for you.
Let us know how it goes
Regards
Amal
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Thanks. I tried again and I missed that I needed to sign-in at a different place which I did. This has solved my issue, many thanks!
John
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Hi there
we are glad to hear that the issue got fixed.
Feel free to contact us for any assistance required in the future.
Regards
Amal
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Same question and I don't see where to access those settings. The documents.adobe.com url brings me to the Adobe Acrobat site and the settings there look nothing like that.
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Please click on the profile icon and go to settings as shown in the screenshot below:
Regards
Amal