How to install CC-Acrobat/CC-App on Windows ARM with Snapdragon X-processor (Microsoft Surface Pro)

[Andreas23802052vbg1]

According to <https://windowsonarm.org/26a238b5-5ea8-41d2-b2a1-b42250aca451> Acrobat runs on Windows ARM with Prism-emulator. Prism-emulator is included in Windows11 24H2 and newer.

Having 2 Microsoft Surface Pro (11. Edition) with Snapdragon X-processor with Windows ARM 24H2. 
Download and install Creative Cloud-App. But running CC-App --> CC-App crashes. 

In "Creative Cloud.exe" property-window | Compatibility-tab | "Windows on ARM" | "Change emulation settings"-button is greyed out and cannot be activated. 

How can I install and run Acrobat? Is there a tutorial available?

[Sarah3299064606bz]

You have to download the 32-bit version of Acrobat, as it works with the built-in Prism emulator. If Creative Cloud crashes, it may not be fully supported on ARM yet. You might need to wait for an update from Adobe or try installing Acrobat without using Creative Cloud.

There's a tutorial available to download and install

https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html

[S. S]

Hi @Andreas23802052vbg1,

Hope you are doing well. Sorry for the trouble.

Would you mind trying out the offline installer from here: https://adobe.ly/3DipCVJ

Let us know how it goes. 

Regards,
Souvik.

[3421193841r7 · Accepted solution]

Hi @S. S , 
yes, I found the offline installer by myself.
Today, Acrobat Pro 32 Bit installing was successful on two Microsoft Surfaces Pro Windows11 ARM 24H2 with Snapdragon X-processors. 

Great! Many thanks to @S. S  and to @Sarah3299064606bz