How To Reenable the Hamburger Menu in Adobe Acrobat Pro 64

Forum|Forum|2 years ago
October 19, 2023
1 reply
3975 views

My Adobe updated today 10-19-23 and I can no longer enable or disable the new Adobe view because the hamburger menu is gone. How do I get it back?

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Abambo

Community Expert

Go to the View menu and “Enable new Acrobat” again.

ABAMBO | Hard- and Software Engineer | Photographer

C

Christy32522801j3gjAuthor

Participant

What version number are you running? Ours updated today to 22023.006.20360 and the hamburger menu is gone as is that selection under View. It's not an option.

I uninstalled and rolled back to an earlier version and the option is not there either.

C

Christy32522801j3gjAuthor

Participant

The option to get the new interface has been deployed (randomly?) to systems (of my 3 systems I had for some time this on the new interface, and the other ones on the old). It's not exactly the Acrobat version, as all three were at the same version.

Try uninstalling, running AcroClean AcroCleaner — Acrobat Desktop Tools and Utilities, and reinstalling.

There are reports out that talk about not being able to go back to the new UI after having reverted to the old one. If you can revert, you will find the entry in “View”.

So here's what I have found and I'm hoping you have some ideas.
I created the package from Adobe and I install it and it has the new view, options to switch between the two, etc... When I run the package through the Adobe Customization Wizard DC it installs with the Old View and no hamburger, no option to enable or disable the new view. I am just prepping to deploy to my company.
Why would the Customization Wizard strip out the new view?

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