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Christy32522801j3gj
Participant
October 19, 2023
Question

How To Reenable the Hamburger Menu in Adobe Acrobat Pro 64

  • October 19, 2023
  • 1 reply
  • 3975 views

My Adobe updated today 10-19-23 and I can no longer enable or disable the new Adobe view because the hamburger menu is gone. How do I get it back?

 

 

 

 

 

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    1 reply

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    October 19, 2023

    Go to the View menu and “Enable new Acrobat” again.

     

    ABAMBO | Hard- and Software Engineer | Photographer
    C
    Christy32522801j3gjAuthor
    Participant
    October 19, 2023

    What version number are you running? Ours updated today to 22023.006.20360 and the hamburger menu is gone as is that selection under View. It's not an option.

    I uninstalled and rolled back to an earlier version and the option is not there either.

     

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    October 20, 2023

    So here's what I have found and I'm hoping you have some ideas.
    I created the package from Adobe and I install it and it has the new view, options to switch between the two, etc... When I run the package through the Adobe Customization Wizard DC it installs with the Old View and no hamburger, no option to enable or disable the new view. I am just prepping to deploy to my company.
    Why would the Customization Wizard strip out the new view?


    quote

    Why would the Customization Wizard strip out the new view?


    By @Christy32522801j3gj

    It won't. It may just not be enabled. As I told, it's not enabled for all at the same time. And some people were talking about not been able to return to the new UI. It may be an issue with bugs that got detected, it may also simply be an issue with a new upgrade, starting again the counter.

     

    As a side note: this is the first time that you are saying that you are deploying this on an enterprise level. If you want qualified answers right to the target, you should give the correct information.

     

    Did you check if uninstall - AcroCleaner - reinstall did provide a solution to a manual approach?

    ABAMBO | Hard- and Software Engineer | Photographer
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