How to Remove Password from Digitally Signed Documents?

New Here ,
Jun 28, 2022 Jun 28, 2022

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Hi all! 

 

Every time I send a PDF off to be signed, it comes back password protected. Nowhere, not once, did I ever set a password or request that security. The password is not the same one I used to sign in. It is a mystery and causes huge issues at work. Can someone please help? I tried working with an Adobe support person and all they did was use the "Print -> Save as PDF" option. There has got to be an easier way, since that option is no longer available to me. 

Much appreciated.

 

 

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Comment review and collaborate PDF , PDF forms , Security digital signatures and esignatures

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