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How to turn off time stamps on a PDF form signature.

Community Beginner ,
Sep 15, 2023 Sep 15, 2023

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I created multiple documents. When they were created they worked. Users could draw their signature and it was fine. It has suddesnly changed to show the time and date when the signatures are done. Which is a feature I never added and do not want. 

How do I remove this? I can't seem to figure it out. 

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Edit and convert PDFs , PDF , PDF forms

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correct answers 1 Correct answer

Community Beginner , Feb 20, 2024 Feb 20, 2024

Turns out as we were using PDFs through another platform called Fluix. It was actually a senior administrator for the Fluix software causing the time stamps. They were contacted and able to remove them. 

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Adobe Employee ,
Feb 12, 2024 Feb 12, 2024

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Hi @GlenPenny

 

Hope you are doing well and thanks for reaching out.

 

Please go through the help page https://adobe.ly/42IR2wc and see if that works.

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

 

~Amal

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Community Beginner ,
Feb 20, 2024 Feb 20, 2024

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Turns out as we were using PDFs through another platform called Fluix. It was actually a senior administrator for the Fluix software causing the time stamps. They were contacted and able to remove them. 

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