Hyperlinks and electronic signatures

Question

I have a Word document which needs a manager's signature on it so it can be posted to my organization's webpage. The document includes hyperlinks to other documents or webpages.

I've created a PDF version of the document using Save As. The links work.

When I go into Adobe Acrobat Sign to have the manager sign the PDF, the links no longer work.

How do I get an electronic signature on the document while maintaining the hyperlinks?

AkanchhaS8194121 · Answer

Hi @Rhonda5E31

Hope you are doing well.

When I go into Adobe Acrobat Sign to have the manager sign the PDF, the links no longer work.

How do I get an electronic signature on the document while maintaining the hyperlinks?

When a document is send for signature via Adobe Sign for e-signature, it flatten the document. Hence, bookmarks, action buttons, hyperlink etc. doesn't work.

Please read the correct answer given here for more information on it: https://community.adobe.com/t5/acrobat-discussions/hyperlinks-not-working-in-adobe-sign/m-p/10571552/thread-id/147942#M147946

Thanks,

Akanchha

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