Skip to main content
Participant
January 16, 2025
Question

I AM BEING CHARGED FOR 2 ACCOUNTS AND CANT ACCESS EITHER ONE OF THEM

  • January 16, 2025
  • 1 reply
  • 142 views

I AM BEING CHARGED FOR 2 ACCOUNTS AND CANT ACCESS EITHER ONE OF THEM! I CANT FIGURE OUT HOW TO CONTACT SUPPORT BECAUSE IT DOESNT SHOW UNDER MY EMAIL. 

1 reply

JR Boulay
Community Expert
Community Expert
January 16, 2025

This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen or through:
Facebook: @Adobe
X (formerly Twitter): @AdobeCare - https://twitter.com/AdobeCare

If the chat window fails to open, then use a different device.
Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain.

Acrobate du PDF, InDesigner et Photoshopographe