I am having trouble saving my combined PDF binder to my computer.

Report · Mar 14, 2018

I am having trouble saving my combined PDF binder to my computer. I am getting an error message that says "The document cannot be saved. This file is too big for the current operation."

I can't really reduce the file size because the pages are full color for a 8.5 x 11 children's book.

Any help would be appreciated.

Thanks.

Report · Apr 11, 2018

Hello Crystalstevens,

Sorry for delayed response and inconvenience caused. Asper the description above, you are not able to save a PDF file as getting an error message, Is that correct?

Please check for any pending updates of Acrobat from help>check for updates, reboot the machine after installing the updates and see if this brings any difference.

Would you try the following steps:

In Acrobat, go to Edit>Preferences>Documents - uncheck "Save As optimizes for Fast Web View" and then Save the combined file.

Are you trying to save the file to an external drive or local drive? Some devices (network drive…) cannot handle files larger than 2 Gb, regarding of their formatting.

Is it possible to share the PDF file with us so that we can try it at our end? To share the file, please use Adobe Send feature, upload the file, share the link to files via private message only, How Do I Send Private Message

What is the dot version of Acrobat installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

Is it a Mac or Windows machine?

Let us know how it goes and share your findings.

Regards,

Anand Sri.

Report · Apr 10, 2024

Thank you. This worked for me.

Without the ability to save, OCR was also not working.

Report · Apr 17, 2024

Hi @Robert36644691d12x

We are glad to hear that the application is up and running fine. Feel free to contact us for any assistance required in the future.

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

~Amal