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brians3284
Participant
November 3, 2017
Answered

I am trying to pay by Paypal

  • November 3, 2017
  • 1 reply
  • 783 views

I have enrolled on the free trial and I now want to pay for the full program but It won't let me pay by Paypal because it says my Paypal account is not in the same country.

I must have said in signing up for the free trial that I was in the USA whereas I'm not - I am in the UK.

I can't find where to change this detail

This topic has been closed for replies.
Correct answer brians3284

Thank you for the chat line link which worked very well.  It just saved me over £200.  I thought from the sales web page that the annual subscription was $14.17 but now realise that the payment was monthly with a years commitment.  I have therefore decided that I don't need this facility to edit PDF and I will make other arrangements for my documentation.  I understand that a Business set up might carry this expenditure but for a personal home use it is extortionate. Cheers Brian

1 reply

kglad
Community Expert
Community Expert
November 3, 2017

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

brians3284
brians3284AuthorCorrect answer
Participant
November 6, 2017

Thank you for the chat line link which worked very well.  It just saved me over £200.  I thought from the sales web page that the annual subscription was $14.17 but now realise that the payment was monthly with a years commitment.  I have therefore decided that I don't need this facility to edit PDF and I will make other arrangements for my documentation.  I understand that a Business set up might carry this expenditure but for a personal home use it is extortionate. Cheers Brian

kglad
Community Expert
Community Expert
November 6, 2017

you're welcome.