Participant

Answered

I am unable to add signatures to sign pdf's

Forum|Forum|7 years ago
November 7, 2018
8 replies
94403 views

- when I click the Sign button it shows the 2 signatures that are already there but no options to add or edit those and I don't know where else to look to either fix one of the current signatures or add additional ones

Correct answer Adorobat

Hi Bunkle01,

Sorry for the delay in response.

As per the issue description mentioned above, you are facing issue when trying to add signatures on a pdf, is that correct?

Would it be possible to share the screenshot ( when trying to add signature on a pdf) with us? To share the screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Also, check if signing is allowed on the pdf by opening the pdf in Acrobat > right-click the pdf > document properties > security tab.

Also, let us know the application you are using to sign the pdf - Adobe Reader or Adobe Acrobat?

Operating system installed on the machine - Mac or Windows?

Let us know if you need any help.

Shivam

[response edited]

J

Javier33607172nbpi

Participant

cant add a file with drawed signature.... when i try to do it the screen goes in black and when click on the screen there is a ding sound

L

LIFOtheParty

Participant

I've been having the same problem for more than a year. I used to have my signature and used it constantly. When they updated the UI, I can no longer use the siganture I already had and when I try to create a new one, it just blacks out my screen until I hit ESC. I also can't process redactions since then. I have to use one of my employees accounts.

Meenakshi Negi

Community Manager

Hi LIFOtheParty,

Thank you for reaching out, and sorry about the trouble caused.

If you can't access the signature under the Fill & Sign tool, try repairing the application installation. Go to Menu > Help > Repair Installation (for Windows) in the Acrobat. Also, try rebooting the machine once.

If the issue still occurs, please share the Acrobat and OS version on the device.

Thanks,

Meenakshi

R

Rachel311397831tod

Participant

Did you find a fix for this? I'm having exactly the same problem in 2023 with a paid subscription.

Meenakshi Negi

Community Manager

Hi Rachel311397831tod,

Thank you for reaching out.

Please let us know the issue you are experiencing when trying to add a signature.

Would like to inform you that under the Fill & Sign tool, you can add only two signatures. If you need to add a signature, you have to remove one of the old ones.

For more information, refer to the following help document: https://helpx.adobe.com/acrobat/using/signing-pdfs.html.

If you are experiencing other issues, it would be helpful to share more information.

Thanks,

Meenakshi

R

Roberto23785489qekk

Participant

I have two signatures added but after acrobat reader updated to last version I'm unable to delete any of the two added and add another one. I can select any of the current signatures, and there is a big X in the right side of the signature box, but it does nothing.

Can you help me?

A

Aisyah Mey298674085pwy

Participant

i can not add signature when i use adobe acrobat pro

no button to add signatur

mariahweyne

Inspiring

Yo can't add more that 2. If you need to delete/modify it fo tou your account settings.

Acrobat_-_Personal_Settings.docx

K

Keorapetse5FE5

Participant

IF I CLICK REQUEST SIGNATURE IT ASK ME TO CONTACT COSTOMER CARE SO PLIZ ASSIST

T

Test Screen Name

Legend

We are not customer care. Did you contact them?

K

Kim2932441256vp

Participant

I unable to add signature or stamp in PDF documents.When click the " Sign yourself", the box for adding the signature was hided at the left top conner and doesn't allowed to move down,

Bernd Alheit

Community Expert

Delete one signature and add a new one.

HelloThereChill

Participant

No, it is not able to delete (by the "-" icon") which is showing in the picture posted by Cvigo at above... not responsive when I clicking the "-' icon

D

Daniel22528899k7go

Participant

Hi, i've got the same problem. The "-" icon is not working. How to fix this? I need to change the sign.

C

cvigo

Participating Frequently

Same issue. Two signature but can't add more

Apparently there is a limit of two, as I can delete one of them and replace it by another

HelloThereChill

Participant

I have exact same issue... how did you solve it please? I hope to solve it really soon, thank you!

R

Roos21799204gr2f

Participant

Same issue here 😞

J

jbojcic1

Participant

I am having the same issue. I can sign by selecting one of the existing two signatures but there is no option to create new. Any solution?

R

Rachel311397831tod

Participant

Was this fixed? I can't add new one either with a paid subscription to Adobe DC Pro

Adorobat

Correct answer

Community Manager

Hi Bunkle01,

Sorry for the delay in response.

As per the issue description mentioned above, you are facing issue when trying to add signatures on a pdf, is that correct?

Would it be possible to share the screenshot ( when trying to add signature on a pdf) with us? To share the screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Also, check if signing is allowed on the pdf by opening the pdf in Acrobat > right-click the pdf > document properties > security tab.

Also, let us know the application you are using to sign the pdf - Adobe Reader or Adobe Acrobat?

Operating system installed on the machine - Mac or Windows?

Let us know if you need any help.

Shivam

[response edited]

IntSol

Participating Frequently

Why Does Adobe limit the number of signatures to two?

I shouldn't have to muck around with registry settings, renaming files and deleting signatures.
This is rediculous...
Another half baked Adobe solution.

Another waste of the subscription monies I pay for this product.

When are Adobe going to rectify this limitation?!!

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