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5

I am unable to add signatures to sign pdf's

New Here ,
Nov 06, 2018 Nov 06, 2018

- when I click the Sign button it shows the 2 signatures that are already there but no options to add or edit those and I don't know where else to look to either fix one of the current signatures or add additional ones

TOPICS
Security digital signatures and esignatures
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1 ACCEPTED SOLUTION
Adobe Employee ,
Nov 22, 2018 Nov 22, 2018

Hi Bunkle01,

Sorry for the delay in response.     

As per the issue description mentioned above, you are facing issue when trying to add signatures on a pdf, is that correct?

Would it be possible to share the screenshot ( when trying to add signature on a pdf) with us? To share the screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Also, check if signing is allowed on the pdf by opening the pdf in Acrobat > right-click the pdf > document properties > security tab.

Also, let us know the application you are using to sign the pdf - Adobe Reader or Adobe Acrobat?

Operating system installed on the machine - Mac or Windows?

Let us know if you need any help.

Shivam

[response edited]

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Adobe Employee ,
Nov 22, 2018 Nov 22, 2018

Hi Bunkle01,

Sorry for the delay in response.     

As per the issue description mentioned above, you are facing issue when trying to add signatures on a pdf, is that correct?

Would it be possible to share the screenshot ( when trying to add signature on a pdf) with us? To share the screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Also, check if signing is allowed on the pdf by opening the pdf in Acrobat > right-click the pdf > document properties > security tab.

Also, let us know the application you are using to sign the pdf - Adobe Reader or Adobe Acrobat?

Operating system installed on the machine - Mac or Windows?

Let us know if you need any help.

Shivam

[response edited]

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Explorer ,
Jan 16, 2022 Jan 16, 2022

Why Does Adobe limit the number of signatures to two?

I shouldn't have to muck around with registry settings, renaming files and deleting signatures.
This is rediculous...
Another half baked Adobe solution.

Another waste of the subscription monies I pay for this product.

When are Adobe going to rectify this limitation?!!

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New Here ,
Apr 24, 2020 Apr 24, 2020

I am having the same issue. I can sign by selecting one of the existing two signatures but there is no option to create new. Any solution?

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New Here ,
Jul 17, 2023 Jul 17, 2023

Was this fixed? I can't add  new one either with a paid subscription to Adobe DC Pro

 

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Community Beginner ,
May 18, 2020 May 18, 2020

Same issue. Two signature but can't add more

image.png

 

Apparently there is a limit of two, as I can delete one of them and replace it by another

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Community Beginner ,
Aug 12, 2021 Aug 12, 2021

I have exact same issue... how did you solve it please?  I hope to solve it really soon, thank you!

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New Here ,
Nov 17, 2021 Nov 17, 2021

Same issue here 😞

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

Hi.  The way I solve the issue, which I also encountered several times, which is I sign out from my Adobe account at the document first, then the occupied signature will be disappeared.  After you signed in back and insert the new signature, uncheck the box "save signature" at left bottom corner, so that the signature just added won't be occupying that space for next document.

 

But saying how to avoid it happening, this I cannot tell, I also don't know why would that happen.  Hope this can help you the current issue. 

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Community Expert ,
Aug 12, 2021 Aug 12, 2021

Delete one signature and add a new one.

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Community Beginner ,
Aug 12, 2021 Aug 12, 2021

No, it is not able to delete (by the "-" icon") which is showing in the picture posted by Cvigo at above... not responsive when I clicking the "-' icon

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New Here ,
Jan 06, 2022 Jan 06, 2022

Hi, i've got the same problem. The "-" icon is not working. How to fix this? I need to change the sign.

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Guide ,
Jul 18, 2023 Jul 18, 2023

Go to your account setting and delete/modify from there.

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New Here ,
Sep 23, 2021 Sep 23, 2021

IF I CLICK REQUEST SIGNATURE IT ASK ME TO CONTACT COSTOMER CARE SO PLIZ ASSIST

 

 

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LEGEND ,
Sep 23, 2021 Sep 23, 2021

We are not customer care. Did you contact them?

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New Here ,
Apr 09, 2023 Apr 09, 2023

I unable to add signature or stamp in PDF documents.When click the " Sign yourself", the box for adding the signature was hided at the left top conner and doesn't allowed to move down,

Kim2932441256vp_1-1681099710263.png

 

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New Here ,
May 13, 2023 May 13, 2023

i can not add signature when i use adobe acrobat pro

AisyahMey298674085pwy_0-1683967185239.png

no button to add signatur

 

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Guide ,
Jul 18, 2023 Jul 18, 2023

Yo can't add more that 2. If you need to delete/modify it fo tou your account settings.

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New Here ,
Jul 17, 2023 Jul 17, 2023

Did you find a fix for this? I'm having exactly the same problem in 2023 with a paid subscription.

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Adobe Employee ,
Jul 19, 2023 Jul 19, 2023

Hi Rachel311397831tod,

 

Thank you for reaching out.

 

Please let us know the issue you are experiencing when trying to add a signature.

Would like to inform you that under the Fill & Sign tool, you can add only two signatures. If you need to add a signature, you have to remove one of the old ones.

For more information, refer to the following help document: https://helpx.adobe.com/acrobat/using/signing-pdfs.html

If you are experiencing other issues, it would be helpful to share more information.

 

Thanks,

Meenakshi

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New Here ,
Oct 26, 2023 Oct 26, 2023

I have two signatures added but after acrobat reader updated to last version I'm unable to delete any of the two added and add another one. I can select any of the current signatures, and there is a big X in the right side of the signature box, but it does nothing.

Can you help me?

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Guide ,
Oct 30, 2023 Oct 30, 2023

Try the steps in the attached document.

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Explorer ,
Nov 24, 2023 Nov 24, 2023

This appears to be the UI on the old Acrobat. Could you advise for someone running the new version as the link isn't as obvious as it was before.

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Guide ,
Jan 24, 2025 Jan 24, 2025
LATEST

Thius is your profile settings. It doesn't matter the version you are using.

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New Here ,
Nov 14, 2023 Nov 14, 2023

cant add a file with drawed signature.... when i try to do it the screen goes in black and when click on the screen there is a ding sound

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