Skip to main content
T
tim_0931
Participant
April 15, 2025
Answered

I can't change the font - Adobe Acrobat Pro 2020

  • April 15, 2025
  • 1 reply
  • 1325 views

I purchased a license for Adobe Acrobat Pro 2020 last week. I need to edit text elements in a PDF document.

The text elements are in Market Sans - Regular font.

When I rewrite the relevant line of text, Adobe's Helvetica font (I use a Mac) is automatically used.

Even if I specify in the preferences that Market Sans - Regular should be used. I can't select any other font from the list. The program only accepts Helvetica. This happens with all PDF files I want to edit, even with an empty document. I've already reinstalled the program twice from the website. Can anyone help me? It can't be that I can't use the simplest function of Acrobat Pro.

Correct answer Tariq Ahmad

Hi

 

Thanks for reaching out.

 

Font not embedded in the PDF

  • If the text you’re trying to edit uses a font that’s not embedded in the PDF, Acrobat can’t access or modify it.

  • Fix:

    • Go to File > Properties > Fonts tab.

    • Check if the font you’re trying to use/edit is embedded. If not, Acrobat may restrict editing or prevent font changes.

     

Also, check if you have embedding permission on the font: Market Sans. 

Editing using the ‘Edit PDF’ tool vs. ‘Prepare Form’(Just mentioning)

  • If you’re editing form fields via Prepare Form, font options are limited unless specified in the field properties.

  • Fix:

    • Use Tools > Edit PDF to change fonts in static text.

    • For form fields, right-click a field > Properties > Appearance tab to set the font.

     

Let us know how it works

 


~Tariq

1 reply

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
April 15, 2025

@tim_0931 It's possible that Helvetica is your default fallback font within Acrobat when it can't properly access or recognize the desired font. The fact that it's consistently defaulting to it suggests a fundamental problem in accessing other fonts. Is Market Sans - Regular installed on your Mac? While it might be embedded in the PDFs you're trying to edit, for Acrobat to use it for editing and adding new text, the font needs to be installed on your MAC. Double-check your Font Book application to ensure "Market Sans - Regular" is listed and active. And if not, you need to download and install it on Font Book

Although you just bought Adobe Acrobat Pro 2020 was a paid, older application, it should generally function on compatible macOS versions at the time of its release. However, if you've upgraded your macOS significantly since then, there could be unforeseen compatibility issues. Check Adobe's official system requirements for Acrobat Pro 2020 to see if your current macOS version is listed as compatible.

m
T
tim_0931Author
Participant
April 15, 2025

I also set the desired font as a preference and as a fallback font in the preferences, but Helvetica is still used. Although it is not selected in either.

T
Community Manager
Tariq AhmadCommunity ManagerCorrect answer
Community Manager
April 15, 2025

Hi

 

Thanks for reaching out.

 

Font not embedded in the PDF

  • If the text you’re trying to edit uses a font that’s not embedded in the PDF, Acrobat can’t access or modify it.

  • Fix:

    • Go to File > Properties > Fonts tab.

    • Check if the font you’re trying to use/edit is embedded. If not, Acrobat may restrict editing or prevent font changes.

     

Also, check if you have embedding permission on the font: Market Sans. 

Editing using the ‘Edit PDF’ tool vs. ‘Prepare Form’(Just mentioning)

  • If you’re editing form fields via Prepare Form, font options are limited unless specified in the field properties.

  • Fix:

    • Use Tools > Edit PDF to change fonts in static text.

    • For form fields, right-click a field > Properties > Appearance tab to set the font.

     

Let us know how it works

 


~Tariq

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices