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Participant
April 24, 2023
Question

I can't download PDFs

  • April 24, 2023
  • 1 reply
  • 1311 views

I am no longer able to download the PDFs I edit and create. When I try download it and save it to my computer, it says "failed to save document". It is not a storage issue and there is definitely not an issue with the PDFs as I was able to download these exact ones last week. I have never had this problem before. Any advice?

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1 reply

Legend
April 24, 2023

Which app is running when you try to download it?

What web site are you trying to download it from?

Participant
April 24, 2023

Adobe Acrobat is the only app running and I edit/download all my pdfs from Adobe Acrobat. But since last week, I suddenly haven't been able to save the pdfs from Adobe Acrobat to my computer. 

Legend
April 24, 2023

So, whej you say "you can't download" do you actually mean "you can't save"?