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Participant
June 20, 2019
Question

I can't install adobe pro DC in my mac [Error p207]

  • June 20, 2019
  • 2 replies
  • 695 views

Hello, I can't install adobe pro DC in my mac. It never starts dowloading (staying in 0%...) . Then, the error P207 appears. Can anybody help me?

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2 replies

Amal.
Legend
July 5, 2019

Hi Lucianer,

Sorry to hear that you are not able to install Adobe Application on your Mac and getting the error P207, this mainly arises when there is no response from the server. Please try after some time and check network & connectivity settings, if the problem still persists.

You may please refer to the help article to troubleshoot install issues here: Troubleshoot Adobe Creative Cloud download and install issues

Do let us know the results.

Regards,

Amal

kglad
Community Expert
Community Expert
June 21, 2019

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html