Participant
June 8, 2025
Answered
I Downloaded Adobe Acrobat on new Macbook but no cloud files are showing
- June 8, 2025
- 1 reply
- 303 views
I just bought a new Macbook Pro and downloaded Adobe Acrobat onto it, for which I have a standard annual plan.
I was expecting that when I signed in, that my Adobe Cloud Storage files from my old Macbook would be an option on the sidebar, but it isn't there. I was signed in on my old laptop and my iPad, so I thought that it might be because I was already logged into 2 devices. So I logged out of my old laptop, closed the app on the new laptop and restarted it, but still nothing.
I can open the Adobe Acrobat app on my new laptop but it's just completely empty (screenshot attached) and Adobe Cloud Storage is not there
Also if I click on "Add File Storage", nothing happens. It's like the button is dead.
Thanks
