I get Bad Parameter message when using cloud tool in Acrobat "comments" section

[gordon5DB8]

I'm grateful to have this fixed but hope to help anyone else save some of their lives.

I've spent at least 5 hours with a chat and 3 different live technicians to reload and check and reload and check and........to fix this.

As it turns out, at some point I had inadvertantly slid the line thickness dot over to the far left, .  For some reason all the other tools continue to work with the thinest line thickness on that setting but on the the cloud tool it reults in a Bad Parameter message.

Just FYI

[Kristina27631070y3i7]

YOU ARE A LIFESAVER!!!!!

[AnandSri]

Hello,

I hope you're doing well. Apologies for the delayed response and any inconvenience caused.

Thank you for sharing your solution/workaround—it will undoubtedly be helpful to other community members.

For future reference, here are some related help articles you might find useful:

• Bad Parameter Error While Deleting Pages in Acrobat
• Adobe Acrobat FAQ

We appreciate your contribution to the community!

Thanks,
Anand Sri.