I got scammed by someone passing off as Adobe

Report · Oct 17, 2023

Hi There,

Wondering if anyone knows how to report a scammer to Adobe's legal team? I just purchased a piece of junky software from a company advertising as Adobe on Bing thinking it was Adobe Acrobat.

They advertise using the website pdf-format.com, and the company is called Avanquest Software. Funny enough, it looks like they are a publicly traded company. Not sure how they get away with that.

Anyways, I can't seem to figure out where to report them. Any help would be appreciated. What a waste of my time!

Report · Oct 17, 2023

Hi @Chris32983547c675

I hope you're doing well, and I appreciate you getting in touch and sharing your experience.

It's great that you want to report the incident. To make it easier for you, you can use this link to report it: Adobe genuine software | Adobe official site.

If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help.

Regards,

Amal

Report · Jun 03, 2025

I got scammed too, with a pop-up that was called PDF-X editor for "$99.99, permanent license." I reported it to the FTC website. This was in May.

Once in a while, when I opened a pdf document there was this pop up and one day I finally clicked on it, paid the money but nothing downloaded. Microsoft said they don't sell PDF editing software but that's where I paid, at Microsoft App store, or so I thought!

I know, Iknnow, don't ever click on any pop ups!!

Report · Jun 03, 2025

This editor is not from Adobe.