Skip to main content
thierry75063
Participant
October 24, 2017
Question

I have Adobe DC 2015 and get the error 2148073494 when I use the digital signature. How do I fix this?

  • October 24, 2017
  • 2 replies
  • 5360 views

I have the token from entrust and when try to apply the digital signature I get  the following message: "THE WINDOWS CRYPTOGRAPHIC SERVICE PROVIDER REPORTED AN ERROR: KEYSET DOES NOT EXIST. ERROR CODE 2148073494" .

How do I fix that?

Thank you for your help.



   
 
 
 
 
 
 
 
 
 
 
 





This topic has been closed for replies.

2 replies

venu_vedala
Participant
January 30, 2018

Your best solution is to create a new signature with windows certificate and use it. I did the same and it worked in Adobe DC.

AnandSri
Community Manager
Community Manager
October 24, 2017

Hello Thierry,

As per the description above, you are getting an error "THE WINDOWS CRYPTOGRAPHIC SERVICE PROVIDER REPORTED AN ERROR: KEYSET DOES NOT EXIST. ERROR CODE 2148073494" while using the Digital signature, Is that correct?

Please refer to the following link which discusses  the similar issue Sign - Error Code: 2148073494  Link: https://forums.adobe.com/thread/626244

https://acrobatusers.com/forum/security/signature-error-platform-error-keyset-does-not-exist/  Link: https://acrobatusers.com/forum/security/signature-error-platform-error-keyset-does-not-exist/

You may also refer to Windows Cryptographic Service Provider, Keyset does not exist Error Code 2148073494

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.