Skip to main content
D
dans59124616
Participant
May 21, 2018
Answered

I have both Creative Cloud and Acrobat Pro DC so I can use on more than 2 computers.

  • May 21, 2018
  • 1 reply
  • 528 views

How do I get my Adobe ID to recognize that I want to use the new Acrobat Pro DC on my computers so I don't have to sign out of the creative cloud apps on other computers? Manage subscription shows Adobe Acrobat Pro on no computers, and I am getting a message that I have reached my limit and have to sign out. That was the point of purchasing the additional subscription.

This topic has been closed for replies.
Correct answer Test Screen Name

You cannot have multiple Creative Cloud rights to the same app with the same Adobe ID, so you'll need to transfer one of the licenses to a different Adobe ID. I suggest you set up the second ID, make sure it works, and then contact Adobe about the transfer.

1 reply

T
Test Screen NameCorrect answer
Legend
May 21, 2018

You cannot have multiple Creative Cloud rights to the same app with the same Adobe ID, so you'll need to transfer one of the licenses to a different Adobe ID. I suggest you set up the second ID, make sure it works, and then contact Adobe about the transfer.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices