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adouglas_mte
Participant
February 3, 2020
Resuelto

I need to recover my serial key for Acrobat XI Pro.

  • February 3, 2020
  • 4 respuestas
  • 81703 visualizaciones

I have a copy of Adobe Acrobat XI Pro currently installed on a PC.  I do not believe it was ever registered, just installed with the serial key.  Unfortunately neither the box or install disc still exists.  Is there any way to retrieve a serial from my existing installation?  I still have the option to Deactivate this install.  I just want to move the install to a new PC.

Mejor respuesta de Nancy OShea

If you never registered, probably not.  Log-in to your account below to check.

https://account.adobe.com/products

 

I think it's fair to say, you need a modern version of Acrobat.

For security reasons, old downloads are no longer available.

 

Free Acrobat Reader DC

https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

 

Or if you need to do more, Acrobat Pro DC or Acrobat Standard

https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

 

4 respuestas

D
denys5C1F
Participant
August 14, 2020

Hi, you can use Belarc Advisor program, it will extrac all the licence number of the PC.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertRespuesta
    Community Expert
    February 3, 2020

    If you never registered, probably not.  Log-in to your account below to check.

    https://account.adobe.com/products

     

    I think it's fair to say, you need a modern version of Acrobat.

    For security reasons, old downloads are no longer available.

     

    Free Acrobat Reader DC

    https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

     

    Or if you need to do more, Acrobat Pro DC or Acrobat Standard

    https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 3, 2020

    Lost information https://community.adobe.com/t5/Premiere-Pro/Find-serial-number-without-Adpbe-ID/td-p/7769446
    - page has links to programs to find an installed serial number in Mac or Windows
    - when you find your serial number(s) write them down and put in a desk drawer

      Tacafy大尉
      Tacafy大尉
      Legend
      February 3, 2020

      adouglas_mte, good morning.
      You cannot extract the serial key from an existing installation.
      A serial key is like a key at home.
      Just as you can't get into a house without a key at home, you can't install without a serial key.

      Also Acrobat XI is a very old product. Due to a change in Adobe's policy, the installer cannot be obtained unless it is a downloaded version purchased from Adobe.com, so it can not be installed, and even if it can be installed, continuing to use an support ended product poses a security risk Because it is not recommended, I think it is better to consider switching to Acrobat DC of subscription type.

      https://helpx.adobe.com/support/programs/support-periods.html.

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