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Participating Frequently
January 10, 2017
Answered

I own Adobe Creative Suite 6, my Acrobat Pro X has stopped working as I believe is outdated? I need to combine PDF Files, how can I go about this?

  • January 10, 2017
  • 1 reply
  • 1718 views

I have been struggling to open PDF files with my Adobe Acrobat Pro. I have been using other readers for the mean time. Now that I urgently need my Reader Pro, I downloaded the new DC version but it does not have all the features Pro has as I apparently need to pay extra for the different services, is there a way to update my Creative Suite to acquire the DC Pro version to have the purchased features and not the Free ones readily available publicly?

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Correct answer Barb Binder

Follow the link to Acrobat DC subscription on the bottom right, the next page has a link to contact the sales team.

1 reply

Barb Binder
Community Expert
Community Expert
January 10, 2017

Here is the upgrade eligibility information:

Upgrade eligibility

~Barb at Rocky Mountain Training
Participating Frequently
January 10, 2017

Thank you!

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According to this link it says I am eligible, but I can't find a link to update, or does that just state that I need to pay $199 in order to upgrade to Pro?

Barb Binder
Community Expert
Community Expert
January 12, 2017

I had purchased the CS6 Design Standard a few years back, giving me Acrobat X Pro, which entitled me to edit PDFs and create them by merging different documents etc. According to the link you sent me it indicates differently. Is there something I am not reading properly? I apologize for the hassle, it's just a bit unclear to me.


Acrobat X Pro, which entitled me to edit PDFs and create them by merging different documents

This is absolutely correct. And when you upgrade to DC Pro, you will have the all the same features you had before, along with the new ones added to DC.

As an Acrobat instructor, let me give you a heads up—the interface has completely changed in DC, so you won't immediately see all of the features you are used to using. take a half hour to watch a few videos on the new organization and then you will hit the ground running. My students tell me that DC is the most intuitive version so far—once they get past the "Hey, where did everything go!".

What's new in Acrobat DC | Adobe Acrobat DC tutorials

~Barb at Rocky Mountain Training