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Centenary386231588e1b
Participant
July 16, 2024
Answered

I used to be able to print to PDF until I subscribed and unsubsribed to Adobe

  • July 16, 2024
  • 2 replies
  • 2761 views

After I subscribed and unsubscribed to Abode extra services I uninstalled and reinstalled Adobe but I still could not do the basic task of printing a document to Pdf.  I have subscription to Adobe cloud through work and am able to login to Adobe creative cloud but I don't know how to make it work.

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Correct answer Tariq Ahmad

Hi @Centenary386231588e1b, 

This is only possible if you have Adobe Acrobat installed with an active license on a Windows machine. 

You don't have it available with Reader—it is a freeware application. If you have canceled your Acrobat subscription, it is not possible either.  

 

~Tariq

2 replies

T
Community Manager
Tariq AhmadCommunity ManagerCorrect answer
Community Manager
August 23, 2024

Hi @Centenary386231588e1b, 

This is only possible if you have Adobe Acrobat installed with an active license on a Windows machine. 

You don't have it available with Reader—it is a freeware application. If you have canceled your Acrobat subscription, it is not possible either.  

 

~Tariq

C
Centenary386231588e1bAuthor
Participant
August 24, 2024

Sorry, do you mean Adobe Acrobat a free application?  

 

This is because before I purchased Adobe subscription I must have got Adobe Acrobat installed but since I cancelled my subscription, it seemed the Adobe Acrobat discontinued.  I am so confused with so many Adobe products.

 

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
August 26, 2024

@Centenary386231588e1b You mentioned you have unsubscribed from Adobe Acrobat. 
If you don't have an active subscription to Adobe Acrobat, it will act as a freeware application. 

~Tariq

try67
Community Expert
try67Community Expert
Community Expert
July 16, 2024

Do you have Acrobat installed and are you logged into it with your account that has the subscription?

    C
    Centenary386231588e1bAuthor
    Participant
    October 21, 2024

    I don't have the paid subscription any more but I would like to be able to use the free adobe acrobat reader, what should I do?  I tried downloading and installing many times and still can't print pdf.

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