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Centenary386231588e1b
Participant
July 16, 2024
Answered

I used to be able to print to PDF until I subscribed and unsubsribed to Adobe

  • July 16, 2024
  • 2 replies
  • 2785 views

After I subscribed and unsubscribed to Abode extra services I uninstalled and reinstalled Adobe but I still could not do the basic task of printing a document to Pdf.  I have subscription to Adobe cloud through work and am able to login to Adobe creative cloud but I don't know how to make it work.

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Correct answer Tariq Ahmad

Hi @Centenary386231588e1b, 

This is only possible if you have Adobe Acrobat installed with an active license on a Windows machine. 

You don't have it available with Reader—it is a freeware application. If you have canceled your Acrobat subscription, it is not possible either.  

 

~Tariq

2 replies

T
Community Manager
Tariq AhmadCommunity ManagerCorrect answer
Community Manager
August 23, 2024

Hi @Centenary386231588e1b, 

This is only possible if you have Adobe Acrobat installed with an active license on a Windows machine. 

You don't have it available with Reader—it is a freeware application. If you have canceled your Acrobat subscription, it is not possible either.  

 

~Tariq

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Centenary386231588e1bAuthor
Participant
August 24, 2024

Sorry, do you mean Adobe Acrobat a free application?  

 

This is because before I purchased Adobe subscription I must have got Adobe Acrobat installed but since I cancelled my subscription, it seemed the Adobe Acrobat discontinued.  I am so confused with so many Adobe products.

 

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Centenary386231588e1bAuthor
Participant
October 21, 2024

You can get it here: https://get.adobe.com/reader/

But again, you can't use it to print another file to a PDF. You can use it to print an existing PDF file to your printer, though.


Thanks, I have downloaded and installed but when I went to print to pdf it still asked me to renew my subscription.  Meanwhile, I can do the same task on other computers that do not have any subscription?  I am so confused.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    July 16, 2024

    Do you have Acrobat installed and are you logged into it with your account that has the subscription?

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      Centenary386231588e1bAuthor
      Participant
      October 21, 2024

      I don't have the paid subscription any more but I would like to be able to use the free adobe acrobat reader, what should I do?  I tried downloading and installing many times and still can't print pdf.

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