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72

I want to revert to a previous version of Acrobat Pro.. how??

Community Beginner ,
Jun 21, 2023 Jun 21, 2023

Version 2023.003.20201 is absolutely terrible!! Who decided to change the UX and UI of this app? It was perfectly fine. Now it's unusable. How does one go back a version? I should have turned off my auto-updates. This is a very dissapointing update in every possible way. Would love some info on my request. Thank you.

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Modern Acrobat
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2 ACCEPTED SOLUTIONS
LEGEND ,
Jun 21, 2023 Jun 21, 2023
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Participant ,
Feb 07, 2024 Feb 07, 2024

I want to thank Kodak for helping me, they gave me instructions how to remove the current version and links to last years version. This version broke multiple plug-ins and so many other issues with how it ran. I cant even use any  Plug ins with a 4k monitor since over a year ago. At least last year the Plug ins would run on Non 4 K monitors. Adobe needs to be more aware of what the users needs are and work with companies like Kodak that have Prepress plug ins that are for printing. Adobe, let us know when this is fixed.

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replies 241 Replies 241
Community Beginner ,
Jun 21, 2023 Jun 21, 2023

For anyone that stumbles on this post, I found this page that allowed me to revert to an older version.

https://helpx.adobe.com/download-install/kb/acrobat-2020-downloads.html

 

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Community Beginner ,
Aug 24, 2023 Aug 24, 2023

Thank You!!! This update took out my entire office. Not one single person could find anything. I am extremely competent with computers and software and I could not even find the freaking Zoom functions. Worst update imaginable.

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Community Beginner ,
Aug 24, 2023 Aug 24, 2023

I know right?! I wasted over 20min just looking for the zoom feature normally right there front and centre of the app!? And, I never did find it!? Insane. Very glad for this post on how to revert back. 

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Community Beginner ,
Oct 03, 2023 Oct 03, 2023

Hi, thanks for you answer i also found the same information that i was found in your cooment.

sincerely thanks

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Community Beginner ,
Sep 13, 2023 Sep 13, 2023

SAME HERE I am extremely good with computers and cannot use this new Acrobat - totally useless 

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New Here ,
Oct 19, 2023 Oct 19, 2023

Agreed - this new version is totally useless...

 

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New Here ,
Oct 09, 2023 Oct 09, 2023

Ours too! It's fine to change things in small doses, but to redesign the entire platform all at one time, that's completely moronic. I HATE this new version. So does every single person I have spoken to. Maybe try doing this in small pieces next time. My husband's entire company chose to move to Bluebeam because of this update.

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New Here ,
Sep 05, 2023 Sep 05, 2023

Finally got away from the horrible version 23!  Froze all the time and couldnt ever get any work done.  Why do they make it so hard for us Cloud users to revert to an older version of the software???

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New Here ,
Oct 12, 2023 Oct 12, 2023

Yeah same here the new version kept freezing after print with a weird popup window with a spinner that kept going crazy!

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New Here ,
Sep 05, 2023 Sep 05, 2023

Thank you John, thanks the maker we were able to unistall and install previous version, what an gigantic failure from Adobe and a not needed mess this new version created.

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New Here ,
Sep 13, 2023 Sep 13, 2023

The new version is terrible! Where is the Undo feature? Where is the Save As feature? Who know what's missing that I haven't even discovered yet.

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New Here ,
Sep 07, 2023 Sep 07, 2023

Thank you!

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New Here ,
Sep 07, 2023 Sep 07, 2023

What an absolute waste of my time and totally unprofessional. Firstly not being able to use apple quick keys to go to PDF in the finder quickly. And what’s up with not having a full file name in the header Tabs WTF!

Horrible UI worst decision ever by Acrobat team. Must have a new leader.

The worst part was wasting time searching for ways to get rid of it!

Found this here.
https://helpx.adobe.com/au/acrobat/using/new-acrobat-experience.html
To return to your current experience, do one of the following:

  • Windows: Select the hamburger menu, and then choose Disable new Acrobat.
  • macOS: Go to View > Disable new Acrobat.

    Thank god that’s over!
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Community Beginner ,
Sep 14, 2023 Sep 14, 2023

The disable feature is not working.  I hit the restart and it just closes out and when open a pdf back up the new version is still there.

 

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Community Beginner ,
Oct 03, 2023 Oct 03, 2023

Same here and have tried that many times and still will not revert back to the old version.

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Community Beginner ,
Sep 15, 2023 Sep 15, 2023

Thank you!! That was quick and painless—distinctly unlike the new version.

 

But oy vey, Adobe doesn't seem to have learned anything at all from the issues everyone had when they did the same thing to us back in 2020 (IIRC) and we all had to roll back then as well.

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New Here ,
Sep 21, 2023 Sep 21, 2023

Thank you thank you thank you!

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New Here ,
Sep 27, 2023 Sep 27, 2023

This new adobe sure sucks, if anyone else has figured out hyperlinking, it would be great to know.
Regardless on if I'm working on my imac or macbook pro, when I export PDFs (normal or interactive) from Indesign, the hyperlinks just don't work (websites etc). The people receiving my PDFs with hyperlinks say they open fine, and I get the little hovering finger thing, but it does not open any sites.
Anyone experienced this, guidance greatly appreciated.
Thanks! 

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Explorer ,
Oct 03, 2023 Oct 03, 2023

Thank God I discovered this. I'm normally a "bleeding edge" software user and don't mind updating to the latest and greatest software. This new version completely wrecks productivity though, and the UI changes were completely unnecessary/unuseful. Things that used to require 1 click now require 3 or 4. They buried useful tools and changed things for the sake of changing them. They need to fire whoever approved this.

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New Here ,
Oct 10, 2023 Oct 10, 2023

Thank you!! I have never had a new version of anything make things so much more complicated and time consuming! Thank goodness there was a back button.

 

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New Here ,
Oct 17, 2023 Oct 17, 2023

Thank you!!

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New Here ,
Oct 25, 2023 Oct 25, 2023

Thank you x1000!!!!

 

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Community Beginner ,
Oct 02, 2023 Oct 02, 2023

wouldnt be so bad if they didnt also keep nagging with 'help tips' 

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New Here ,
Oct 03, 2023 Oct 03, 2023

The new version is terrible, lagging all the time, not responsive.... this is not an improvement, I will definitely return to the old version 

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