I want to revert to a previous version of Acrobat Pro.. how??

[John24077765nr5u]

Version 2023.003.20201 is absolutely terrible!! Who decided to change the UX and UI of this app? It was perfectly fine. Now it's unusable. How does one go back a version? I should have turned off my auto-updates. This is a very dissapointing update in every possible way. Would love some info on my request. Thank you.

[Test Screen Name · Accepted solution]

Or, you can choose DISABLE NEW ACROBAT. https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html

[defaultn1k5q15wethr]

Adobe - please fire whoever came up with the new UI. It's IMPOSSIBLE to find how to even do the most basic tasks.

[Alfred32695772t86n]

I agree the new system sucks.  I cannot use it anymore.  Totally useless.  I will not renew.  I am looking for other options.  I mostly copy pages of pdf's to insert into word documents.  Can no longer do that.  Extremely frustrating. Not happy. 

[Kevin32696515j0b2]

This new adobe is so bad.  Agree with most all of the negative feedback.  What seems to be such an obvious mess up is how you can't even move the window if part of the window is not visibile and you have nothing to grab because tabs span what is visible of the window.  Please go back to the old adobe

[Diguru-Studio]

its most egregious that it seems to be the only (?) CC app that you cant install older versions. 

We use pitstop pro to get PDFs print ready and the latest update to acrobat broke it. No way to revert back to the previous version.

[Amal.]

Hi @Diguru-Studio 

We acknowledge that the new Acrobat represents a notable change. We are actively working on the suggestions and feedbacks and we will address them with the highest priority.

If your critical workflows are impacted, you can switch to the old UI from the “Menu” on the top left corner of Windows and View Menu on MacOS.

For more info about the new Acrobat please go through the help page https://community.adobe.com/t5/acrobat-discussions/learn-about-new-acrobat/td-p/14078856

~Amal

[Jared3281040716vs]

Agree the new version does not allow you to edit text efficiently. The previous version is way better, thank you for sharing this link

[johng74555324]

This version is terrible. I get the whole "let's change it to make better" idea but this is unusable. My acrobat crashes all the time, it runs slow, the window for "what's new" pops up with every file I open. Someone should be fired for this.

[Samantha32815341tuva]

Agreed! It is absolutely AWFUL! Not user friendly or intuitive!

[Jessica Cady]

I agree - I cannot do anything I used to do and am not willing to spend the time learning - time is money and this is costing me esign documents.  They are all going out blank! 

[DPR_Connie]

With you. Tabbed view is not conducive and after spending 30 minutes trying to find where to turn it off, reverted back to the old format.

[Robert23774573cyub]

I hadn't used my personal Acrobat in a while, but this new version is a mess. Thank you for the downgrade Adobe. What were you thinking?!

[Lombardo Construction]

Terrible update!  I can't measure my plans anymore!  It measures in inches only.  I cannot hide the massive side toolbar without the mearuing tool closing!  Who the hell thought of this stuff?  Ovbiously people that don't even use it.  I've been on 2 separate hunting missions with tech support and they have taken over my computer both times trying to find a solution.  Nobody knows why it can't measure in feet/inches anymore.   Now I am on a mission to find another application and cancel Adobe.    Get your bugs fixed in house before you destroy our productivity!

[phildlight01]

Unreal. If this was beta tested and the testers thought it was good then I think Adobe needs a new cohort of beta testers. I've seen this before with another big company I was a beta tester for. Half the people just said everything was great when there were obvious bugs.

[Cyndi33139393o3pr]

Couldn't agree more. The new version slows us down significantly.  It's horrible!

[Kat33529676by7a]

The new acrobat layout is useless, and we need the old one back. This is not about 'getting used to', it is not user friendly. 

[Joel223318882nxn]

Agree! It's aweful! Why on earth would they replace the file icon on the tab with a star? I used to be able to drag that little icon directly into my email to send to the client. I don't need to favorite it, In what world would I favorte a PDF... That's useless. They need to put it back how it was ASAP!

[Mia365436]

YES!! Same here - The file icon is awesome. Thank goodness I was able to revert back to the old version and I am at peace...for now.

[zharrispm]

I am seriously glad i foubnd the "Hamburger Menu" after wating a couple hours of my day. [cursing removed]

[Seppo33189978cono]

Let me just add my absolute frustration with the new version. And this from someone who has been using and loving Adobe PDF Pro products for over 15 years. Trying to get the hand tool (simple hand to move the doc view around) somehow enabled, and failing to figure it out, was the final straw. Like others had said, the previous version was intuitive and just worked. This new UX is an uphill struggle for trying to get anything done...

[Tunaking]

Agreed. The updated UX and UI is the most terrible update I've ever seen. I've seen a lot of bad updates in both the website and software industry but this is one of the worst I've experienced. 

REASON:
-There was no reason to risk changing the toolbar from the right side to the left.
-The page number panel moved from the top to the right. 
-The worst thing is, when using certain tools, the All Tool pane gets replaced with the selected tools. (for Edit, Convert or Sign). Basically, this added an extra navigation step which triples the click count for people using multiple PDF tools. For example, navigating Edit PDF to Organise PDF now requires at least three clicks plus self-education compared to the previous 1 click intuitive process.  This is also not consistent with other tools which opens a new editing pane on the right. Same All Tools, but some open up their editing pane on the left and some open on the right. Very inconsistent in not intuitive.

This update did not try to maintain consistency which is critical to maintaining an uninterrupted user experience. The inconsistency in how All Tools function, made the current users face the awkwardness and hassle of re-training. It is almost like learning an almost-new-software to achieve productivity. The increased click numbers worsened productivity.

Basically, Adobe created a new PDF software that feels like a 3rd party software available from the Windows Store. 

Conclusion: 
It seems like the new update attempted to align UXUI with other tools like Illustrator and made it look cool. However, the mechanism of updated tools (the main ones on the top) is inconsistent with the rest and provides extra hassle to navigate around for users who want to use multiple functions. The new UX design seems left unfinished and incomplete. This level of finish is It is no different from third-party software available in the Microsoft Store. 

No offence, I love Adobe software and as a mainstream user, UX-wide, this update is terrible and I just hope this feedback helps.

[patrick34238]

Excellent review and detailed description of the flaws of the new interface

[Alex28180510ajpd]

The honest truth is always the most brutal. Well said.

[wendy339293575ilw]

Agreed ...

And the pages numbers on the vertical not the horizontal don't work for me either .

[PositiveEnergy]

DISABLE NEW ACROBAT: https://youtu.be/IIV8iKREunw

[wendy339293575ilw]

Thank you ...done it .