I want to revert to a previous version of Acrobat Pro.. how??

[John24077765nr5u]

Version 2023.003.20201 is absolutely terrible!! Who decided to change the UX and UI of this app? It was perfectly fine. Now it's unusable. How does one go back a version? I should have turned off my auto-updates. This is a very dissapointing update in every possible way. Would love some info on my request. Thank you.

[Test Screen Name · Accepted solution]

Or, you can choose DISABLE NEW ACROBAT. https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html

[Amal.]

Hi there

Hope you are doing well.

We acknowledge that the new Acrobat represents a notable change; however, we hope that as you get familiar with the new interface, you can be more productive and get more out of Acrobat.

We are actively working on all the suggestions, and we will address them with the highest priority.

As you get more comfortable with the new interface, please contact us with specific questions on tools, features, or functionalities. We’re happy to provide helpful resources and answers to your questions.

If your critical workflows are impacted, you can switch to the old UI from the “Menu” on the top left corner of Windows and View Menu on MacOS

We will follow up with a detailed community-featured post, guiding you to familiarise yourself with the new interface and regular updates on upcoming changes.

~Amal

[Richard32178386q708]

Hey Amal, I think from the feedback on this oage, you're probably coming to understand the new UI sucks. People hate it. So.... when is Adobe going to do something to fix it and revert to the older UI?

[linda32226581eg01]

i hope they really revert it to older version though, not just waiting for the customer "gets used" of the new one 

[Alek27804028v9fw]

The "new" interface is complete garbage.  Can I make it any more clear!?  Do NOT push people on this ridiculous and super-poorly designed "improvement".  It's no improvement, it's a waste of everyone's time and Adobe should be spending OUR money more wisely.  It's the most poorly designed interface I've seen in over 40 years of using computers.

[davidw15355373]

Agreed. It's horrendous.

[penni-s]

Hi,
I have been able to change back to the older version of Adobe Acrobat Pro and I hope you have found it too.
Open any PDF. Click on VIEW. There should be an option over half the way down to Enable the older version or DISABLE the new version. I can't see the exact wording since I am already back on the older version.
Hope that helps!!
Penni

[BlueFreezie]

You got rid of access keys. Do you know automations you ruined with this update. Just roll it back.

[AnandSri]

Hi @BlueFreezie 

I hope you are doing well, and thanks for reaching out.

Would you mind sharing more details about the issue you are experiencing and when you quote " access key is removed"?

What version of Acrobat is installed? I hope you are on the latest version of Acrobat 23.006.20360. Check for any pending updates from the help menu of Acrobat, select check for updates, restart the app and the machine if possible and check functionality.

We're here to help; we just need more info.

~Anand Sri.

[DrRyanLuke]

Hi Amal and other Adobe programmers,

For wht it is worth, I tried to get used to the new interface, but what I learned is that there were more changes than one could deal with at a time. AND, they are not just visual changes - functionality changed for the worse. Editing pdfs is rediculously difficult now; choosing to edit a pdf creates all kinds of problems with existing documents. Fewer fonts are supported, sometimes it treats form data as images that are plain text entered into an adobe pdf form, entries into forms don't resize automatically like they should, pdf documents that I have edited for years are all of sudden not editable, etc. and this is just the start of the problem.  How do I even write on a pdf using my touchscreen or stylus like I did before? I feel like I had a product that made me super productive all of sudden just stop working. For me, these changes were like taking Acrobrat Pro and turning it into the Adobe Acrobat DC Free PDF Viewer....

[patrick34238]

Horrible experience!

I am glad I was able to revert to the old version before going any further

[nmonkman]

I've been using Acrobat since version 4 so I have seen my share of updates over the years. This is by far the absolute worst. STOP CODDLING TO STUPID PEOPLE is what you need to do. Your attempts to make navigating and using tool easier has turned it into a complete nightmare. I actually stopped using it for a long time and went to Blue Beam, but I actually like acrobat better if you WOULD JUST LEAVE IT ALONE!!. 

[Doc Maik]

I'm confused. I have 2023.003.20248 installed. The way it looks is the same as it always did in the last two years.

What are we talking about here? A comparison of a much older version and the current one? 

[paulj82119236]

Thats just the home screen you show there, open up a document in the old version and the new one, they are very different.

[elisabethm23126046]

As an editor who uses Acrobat to proofread and correct texts and layouts, this update makes it nearly impossible to do my work. Some of the most useful tools (like delete and insert are no longer included). I hope Adobe will take people's comments seriously.

[default2truevt6logh]

I hope Adobe will take people's comments seriously.

By @elisabethm23126046

Same here. I've only seen one positive comment AT ALL from a customer in any thread, and it was a "meh, it's a little better for me" while everyone else in the community were basically screaming out in opposition. I see no evidence so far that Adobe is understanding we are saying "no" to these changes.

[penni-s]

I absolutely hate this updated version of Adobe Acrobat! Stuff that used to take me seconds now I can't even find it is a horrible version!!! 

[Steve32422976ioz5]

Absolutly horrid, non-intuitive, awful....who in the h.. throught this was a good idea?  Did they conduct user usability testing?  I doubt it.    I've been a loyal Acrobat user since version 2.0 and this is absolutly horrid.  Reverted within a week after having put up with the new UI for a long as I could.   Could't find tools, menus were non existant and trash.

[Abambo]

Again, it works fine for me. I love it. If you don't like it, revert to the old interface. For the moment, that should not be an issue.

[Alex28180510ajpd]

Are you joking? There is no way you could like they changes more than the previous version.

[anastasiaf57861878]

100% This new version is an utter nightmare. The tools are all over the place; the ones I need and use the most are not obvious because they are buried and then, if I do find them, they also look different. I cannot even begin to fathom what possessed people to make these changes. I am wasting my time using this product. 

[Richard32178386q708]

Agreed. New Adobe Reade UI sucks. Unintuitive. Bad design from a "design company." I feel your pain, John.

[dianer1028]

GO TO MENU, SCROLL DOWN TO DISABLE NEW ADOBE.  GOES RIGHT BACK TO PREVIOUS VERSION.

[john276794037zjn]

Totally agree. I stopped using it and cancelled subscription. Going to Canva

[Abambo]

Good luck with that. I, for my part, like the new interface for the moment. If you want to go back to the old feeling:

[linda32226581eg01]

i couldnt find the Menu button on mac version, sigh