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Participant
May 31, 2020
Question

Image Disappears

  • May 31, 2020
  • 3 replies
  • 8175 views

I am having trouble with a document. I have had a PDF emailed to me that I need to edit.  I have saved the file and when I open up it up to edit an image that is in the document does not appear but it is there in the copy that was emailed to me.  Any help would be appreciated.  

 

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3 replies

Inspiring
July 20, 2020

Try choosing "Edit PDF", then select where the image is supposed to be in the document. If you see a bounding box for where the image is supposed to be, right click and then see if you have the Arrange Option. If so, choose Bring to front.

I am having an issue where after I autotag, sometimes text or images "disappear", but what is really happening is that for some unknown reason Adobe is bringing the background to the front and masking the images and text so it just looks like they are gone.

Hope this helps.

Dave__M
Community Expert
Community Expert
May 31, 2020

Was the file, by chance, viewed on a Mac using file preview?  I have seen that cause all sorts of crazy things.  I would alsio see if the file looks any different on another computer if you can.  Provide as much info as you can about your environment (OS, etc.).  Sometimes folks with the same setup have similar issues, and ideas of work arounds. 

My best,

Dave

ls_rbls
Community Expert
Community Expert
May 31, 2020

Hi,

 

Before you downloaded the file, did you open it in a web browser?

 

Have you run a full report with the Accessibility Checker tool?

 

Also, when you open this PDF with Acrobat, and you right-click on the document, select "Edit Text & Images" can you spot all the image frames in that document? And can you verify if there are any layers overlapping each other?